-
September 2023 by Renée Tétreault
It's beautiful and you pay a lot. To honor the stain warranty, they send you a product and you have to clean it. This is really disappointing!
-
May 2023 by Lisa Capri
My husband and I are interested in purchasing a Canadel dinning table with chairs. We went to Peter Andrews Showroom in Farmingdale. No one approached us. Walked around for 20 min. Finally a lovely women tried to help us but was no trained or familar with the system that allowed you to pick your table and chairs on line and build your own set. My husband steped in and played with the computer and we were able to see the table, finish and chairs we were interested in. Customer service is a big deal to us and we are apprehensive to make a large purchase when no one knows what they are doing. You need to address this. Dont offer a service you can't deliver on. It hurts you in the end.Choose a collection,Pick the furniture,Customize your space....didnt happen!
-
April 2023 by Moochee Lee
Canadel has a wide variety of beautiful styles and their selection of finishes is amazing! Their online 3D renderings is a game changer and makes it so easy to visualize your designs. Not only do they offer top notch quality, they also offer superior service. I want to highlight the Wilson family, sales reps in NC, for their diligence and focus on service! I know I can count on Canadel for a high quality product at an amazing value.
-
April 2023 by Sarah B
This company is amazing. The ability to change the pieces to exactly what I want is great. AND THEY SWIVAL! I couldn't find anything that swiveled for dining furniture. And did I mention SOLID BIRCH! Definitely recommend A+++++
-
April 2023 by David Donnell
Great furniture with unmatched quality and the options are unlimited. Tables, chairs, stools, buffets and cabinets from modern to farmhouse, they've got what you need.
-
November 2022 by Rasha “Personal Account” Pharaon
The staff and manager will go the extra mile to make customers happy! They have a stunning dining room store.
-
September 2022 by Paul Young
I purchased 6 Canadel chairs from Slumberland in Burnsville, MN on February 13. It is now September 21 and I can not get a delivery date. These were not custom chairs. This unfortunately is the only Canadel related site I could find to warn any Canadel customers not to buy.
-
February 2022 by Rasha Pharaon
The staff and manager will go the extra mile to make customers happy! They have a stunning dining room store.
-
February 2022 by Cathy Kelly
*edit* Subsequent to my initial review of this store, customer service reached out to me and I did get the opportunity to have a follow up conversation with the La-Z-Boy store manager Peter with whom I was able to voice my concerns – he listed to what I had to say, and was also most pleasant and helpful in determining what the went wrong – which stemmed from the fact that because the original person I dealt with was away there was some third party miscommunication which lead to the confusion. All has since been rectified and what was initially discussed was indeed offered with additional goodwill incentive included. Both the staff and the management at this store went out of their way to ensure that a customer was not only heard but they went out of their way to ensure it was addressed and rectified. Both Peter and Racha should be commended for their excellent customer service and I could not be happier with the outcome – especially given the knowledge that I will be getting a quality Canadian made product that our family will be able to enjoy for many years to come. Thank you for your excellent care.
-
December 2021 by A.
It was a horrible experience. The staff looked completely disinterested. Decided buy my table from somewhere else. You really need to train your staff better if you want business.
-
December 2021 by Mark Keindel
Walked in and looked around for more than 20 minutes. No one approached us to see if we needed any help. Some didn't even look up from their phones as we walked by. I guess the 14 people working there didn't need any more sales.
-
December 2021 by M. Sultan
I ordered a custom dining table. Visited the store 3 times before making the payment on my last trip. Was extremely irritated by the lack of approachability and unfriendly faces of Lina and the two girls at the Canadel cash. As a paying customer, I was expecting professionalism and a friendly face. During payment, I don't know how someone can be so irritating to ask my cellphone number 5 times! Because the system kept messing up. Then making me walk to another computer and repeating my number again and again..hello can't you just write it on a paper. On top of that a sour face the whole time. Then I go to the two girls at cash, again more unfriendly faces. They're paid to be there, but looks like they really just want to do the bare minimum. Their attitude was irritating and I just really didn't want to give my business to Canadel if I hadn't already invested my time on selecting the dining table. Canadel needs to train their staff better or replace them. Thinking about my experience there still makes me angry despite it being a few months already. Aside from the 3 ladies mentioned,the designer Mariann was helpful. I was hoping to be able to approach her or she would approach me since I had discussed designs with her multiple times, but she had a line of customers.Shipment and delivery was also on time and the men who assembled were friendly as well.
-
November 2020 by Mike M
Great La Z Boy team, right from when we walked in the door to the coordination of the delivery to the great guys that delivered the furniture and setting it up. Thanks for everything. I highly recommend La Z Boy.
