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January 2026 by Patrick Harte
Good service till I didn’t want the add ins they were offered. I bought a phone and asked three times to make sure it was good to go. It’s not, I have to drive two hours back to get them to active it.
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January 2026 by Angie Parks-Gibson
Hello made a purchase Jan 11 2025 never received my digital receipt. Now I have warranty insure and need the receipt. I tried calling and got the run around. If some one could please reissue and send me my receipt so I can replace the broken product. With everything being digital it should bit be that hard to track down..
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January 2026 by Mike D
Great prices and easy to use website
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January 2026 by John M
Terrible customer service. Not my first time with a bad experience at this location. Reading the reviews there is a theme. Ignored for a long time waiting at the counter while employees were meandering around. Won't be back. High prices can only be justified with excellent customer service.
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January 2026 by Nicole James
Shitty customer service. Watched employees socialize even after customer assistance was paged...twice
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November 2024 by B D
DO NOT GO HERE!!! I had recently purchased a laptop for my son, I was told by the employee that I had 3 months to cancel my membership before I would be billed (3 Months were included free). After a month I decided to cancel his subscription only to find that a bill of over $200 was charged. Nothing within the canceling information had provided me this cost, even after calling their customer support line I was interrupted with several rude and ignorant assistants to tell me why I was charged this. Do not go here, they will loop you in with a “free membership” but turn around and charge you an entire year. Absolutely terrible experience.
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November 2024 by Raymond Fraig
It was the worst purchase experience ever . I waited for 40 minutes to take my JBL earbuds, and they were not able to locate it, though they have 5 in stock.
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November 2024 by Levi McDowell
I went in to buy a PC earlier today and that went fine but unfortunately I had a terrible experience with a member of staff. I am a trans person and this member of staff repeatedly used the wrong pronouns for me. This wouldn't normally be a big deal for me, accidents happen after all and no one can tell what pronouns you use just from appearance, but he continued to use the wrong pronouns even after I politely told him. It's incredibly rude to not use the right pronouns, just like it'd be incredibly rude if he wilfully used the wrong name for me, and unfortunately it sends the message that this location isn't welcoming to an entire segment of the population.
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November 2024 by Qi Wang
WORST customer service ever (a black lady, she said she's the highest manager I can speak to in this store)!!
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November 2024 by Louis Goodman
I recently visited Best Buy and had an extremely unpleasant experience with a senior manager (black, women) who exhibited shockingly rude and dismissive behavior. When approached with products concerns, the manager not only failed to provide any helpful assistance but also spoke to customers in an abrasive and condescending manner. Instead of offering solutions, she was argumentative and more focused on irrelevant topics than addressing the issues at hand. The lack of professionalism and blatant disrespect left a lasting negative impression.
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October 2024 by Soheil Hoseini
DO NOT choose this location for an online curbside pickup unless you want to spare an hour and then find out there is no pickup option, and you must go inside and pick up the order. Not to forget to mention, best buy stores have no telephone to reach.
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October 2024 by Jagdeep Sandhu
Such a good service …
Manager her name is anita i dont know how you guys hire as manager . She have zero customer service experience.
Change your management.
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October 2024 by Muskan Seth
Disgusting…..zero service shit this place seriously never go back
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October 2024 by Sean Wilson
I was sold a protection plan for a cellphone.
I was told it would cover any damage that occurred.
I was told that repairs would occur, no additional charges, no fees, no questions asked.
I paid $15/month for 2 years.
I break my phone, then I find out they charge a repair fee that I have to pay $260 appx. This is actually more expensive than a replacement part.
Speaking with management about how I was taken advantage of... They agreed it was a shady program and that I was taken advantage of by a big company, but refused to do anything to make it right.
I will never shop at Best Buy again, and will continue to speak incredibly poorly of this location.
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October 2024 by Dominic Rob
Horrible online ordering. I ordered a product said it was confirmed and I bought it the last day of a sale. After my purchase it said it was confirmed but a few days later I checked and it still wasn’t going through I saw on the site it said if order does not go through re order it so I cancelled it to re order and they didn’t have it on their site anymore so I called customer service and was told that because they don’t have it anymore I can’t get the item I HAD ALREADY ORDERED!!
