“Staff at this branch are super friendly, courteous, always greet you with the security guard when entering location with a smile & have always gone above & beyond with customer care.”
“We recently had the opportunity to work with Katherine W. from this branch and she has been absolutely wonderful for us. She went out of her way to make sure that we were taken care of and was very thorough in her efforts.”
“Jenny is an absolute dream to bank with. She is so kind and knowledgeable and always makes transactions so easy. She gives fantastic genuine customer service. Thank you Jenny!”
“Wait time is slow but the staff are kind and really help you out to save money and get the most you can with your money even without asking to. I like BMO and this branch.”
“My wife and I shared an appointment with a financial services representative here named Alexandra Mendonsa - I give her 10/10 for her product knowledge, service and demeanor. Alexandra was very pleasant to speak with and broke down the various options to choose from so that my wife and I could set something up that works best for our plans and lifestyle. Thanks again for all your help!”
Closed
406 Bryne Dr, Barrie“I have received great customer service at this branch. Thank you to Austyn and Taniya for accommodating me quickly when I showed up on the wrong day for my appointment, I truly appreciate it!”
“Great staff but the ATMs need to be made available. There are two sets of doors and the machine is still eating cards after it looks like it was hit repeatedly. Any deposits or withdrawals from an ATM are impossible after hours or Sundays”
“The customer service at the Mapleview Dr location in Barrie is top notch! On the morning of August 21, my son and I made the 3 hour south trek to Barrie, to purchase a computer. When we arrived at this RBC, we were immediately greeted by an employee; did our business, and on our way within minutes. I wish I knew the name of the lady who helped us, as she was very friendly and helpful. I'm a lifelong RBC customer, and will continue to be. Thank you Mapleviewview RBC!”
“All it takes is one good person. Sometime ago my wife and I had a bad experience at RBC Innisfil branch. We were very disappointed and after being a clients for 25+ years we were ready to go to another bank.Then our mortgage renewal came up on our rental property and we decided to give RBC a second chance?We are so glad we did because our advisor Victoria Collins was terrific! She was friendly and helpful, explained everything we needed to know without overwhelming us with financial jargon and most of all got us the best rate without any games.Thank you so much and we look forward to doing business with RBC in the future.”