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May 2024 by Chris McMillan
Quick and polite service. Better than others I have been to.
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May 2024 by Lisa R
Prefer to give 0 stars but had to give 1 unfortunately. The employee serving me at the window tonight at 9:30 pm at this location was a young girl very rude, also rude to another employee in front of me. After I drove away to find out my order was incorrect I called the location asked to speak to the manager or supervisor to correct the order, the person who answered the phone was the “supervisor/manager” I politely asked their name so I knew who I was speaking with but they replied with “I don’t have to give you my name” among other things. Right there I knew it’s probably the same person who rudely served me at the window. So obviously I knew I wasn’t going to get any help over the phone, I ended up going back to the location to replace the order in person and was welcomed with the same rude attitude as well. This was one of the most disgusting, unprofessional individuals I’ve encountered and from other reviews I guess it’s not the first time at the Queenston Rd location. There’s so much more I could say but we don’t have all night. Very disappointed.
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May 2024 by Sfoo Al Taee
The dirtiest restaurant is full of garbage and the stench fills the place
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May 2024 by Mike Baguley
Wendy’s fast food ok burger love the French fries always fresh and hot
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May 2024 by Abbas Alobaidi
The place is so dirty .the food everywhere on the floor under the table the garbage been is full .the smell for the restaurant so bad I feel bad because I ate there.
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May 2024 by Alex Review king
Could be faster
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April 2024 by KH
This is definitely NOT one of the better Wendy's I've been too. I guess the staff got a bit too careful because of some of the rough and tough characters that come into this location. However, one would think they have found a way to better handle everybody with calmly. They are efficient here, but not necessarily so friendly.The food was well prepared. I think if the staff are a little more relaxed and friendly, they'd enjoy their work better and treat their customers better. Up to the managers to set the tone, I guess.The older staff definitely have more experience with the troubled people from the street; they show kindness and empathy. I hope they impart that kind of calmness to the younger ones.
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April 2024 by kyle morell
The manager and staff were very disrespectful and rude, terrible customer service, I called the store in a very professional manor offering to show that my salads were rotten and burgers were messed up and the manager first told me, she "is confused at what I'm asking for" to which I told her I just want the right food I paid for and not to get sick from the rotten lettuce. I started recording the conversation at this part, and have her on recording asking me if I'm homeless and that's why I need the money back or more food.Disappointing Wendy's, I'm absolutely disgusted.It's hard to see in the photos but the lettuce is absolutely disgusting and we had to sit there and pick out and sort our pieces of salad.
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March 2024 by Trevor Horne
Nice Place. It’s a shame in the area you need a key for the bathrooms however. But great Wendy’s ?
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March 2024 by Matt Keizer
Joibdoky Nigella at me or kicked me on the ground of er at wendys
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March 2024 by Matt Principato
Came to the drive-through around 9pm. Greeted over the order speaker immediately. Asked a question about a promotional burger (portobello mushroom melt) and received an accurate answer right away. Ordered two #4 meals with lrg fries and sml chocolate frosties. The order was prepared freshly and quickly. The entire order was correct and tasty.
Parking: The parking lot surrounds the restaurant at the sides and back, with approximately 20-30 spaces. The parking lot laneway is not obstructed by the drive-through.
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March 2024 by agatha wiebe
Great food good service but garbage strune about the parking lot wasn't a good
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March 2024 by SANDRA B
They were quick and got our order perfect. The staff was friendly. We were happy with our visit.
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March 2024 by andrew boughner
This place is awesome. Did you know that you can get free frosty's for a year?
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February 2024 by Olivia Moniz
saw one of the employees farting in the popcups and lacing them with poopy air. attaching a pic of him, hope this gets dealt with.
