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August 2024 by Crystale Cooper
Went there a few days ago with my 2 year old and 4 year old in my heavy duty wagon stroller and this is my local hardware store and I have never felt more disgusted with the employees basically surrounded
me “assuming” I was stealing. It was absolutely pathetic. I had picked out pant swatches for a big project a few days prior to this experience and i can tell you right now I won’t be getting my pant or anything else for future projects from here, nor will I be recommending it to anyone. I will be telling everyone about this horrible experience at the “home of the handy man” 0/5 stars if I could
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July 2024 by Marguerita MacKinnon
Always my go to store for anything hardware. Tonight was over and above with Connor. His customer service and knowledge was outstanding
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July 2024 by Jhonn Murcia
I am writing to bring to your attention an issue with a product I purchased from your store. On Friday, July 12, I bought a "GENERIC 23.5" x 20.5" Laundry Cabinet with White Ceramic Sink - Stainless Steel" in Hamilton. The cabinet was installed on Saturday, but during installation, we noticed that the drain is completely different from the one on the store sample.
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July 2024 by Mauro Parete
I left the gym next door to find out my key fob wouldn't open my car. I was in an awkward position as my wallet was locked in the car. I headed over to the store and asked a favour to have a new key fob battery installed so I could get into my car and grab my wallet then come back to pay.
Not only did they say Absolutely, no worries! The gentleman took the time to replace the battery in the fob for me. No questions asked!
This is fantastic "small town feeling" customer service that goes far in my books! Of course, I managed to get access to my car and went back to square up. Thanks again ?
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May 2024 by John Butler
Very bad experience today. Wanted to buy a lawnmower for my son. Found a floor person -when I asked about lawnmowers indicted that I had walked by them. This guy was very rude in his response. Has no place in a retail operation interfacing with customers. This is my last time in this store with him still there!
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February 2024 by maya vidovich
Music isn’t good. They should turn the music down so we can hear the music from GoodLife.
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January 2024 by Andrew Barr
Refused to cut a chipless key for my car when I've had it done here before
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December 2023 by Robert Cushenan
Great place
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October 2023 by Trevor James
Biked all the way from Dundas and got there at 11 minutes to 9:00 but the slacker of an employee wouldn't let me in to make my single item purchase. Probably just wanted to get home to his Xbox life or something. But other than that this store is usually A-oK!!!
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May 2023 by Dirk Krause
We bought 2 bathroom vanities that we really liked. They both came with black handles. We wanted to switch the handles from one of the vanities for chrome. Went into the store and asked the same m sales clerk that sole me the vanities for a set of chrome. He took my name and number and said he would look into it. I never heard back so I went in again and spoke with a different sales clerk who apologized and said they would look into it. Never heard back again. I gave always been a big fan of Home Hardware but I will not shop in. This store again. Unfortunate.
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April 2023 by Unni James (james)
First time here at this location to pickup a mower which was in stock at this location. Met helpful and friendly staff to get me what I needed.
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April 2023 by RICHARD PAQUET
I went there to buy fertilizer and bought another product that will help strengthen and help recover my dead grass. Product name is Fertilizer Lawn Turf Builder Pro 400 sq ft coverage, where you can get get two bags for 36.98 plus HST. Staff were very helpful in finding other items.
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April 2023 by Raymond Dawe
Looking cable wire and splitter have it
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March 2023 by CHAD HOGAN LIVE
A good store that has a bit of everything. Kind of a small Canadian Tire. Also, this location cuts your keys. Key cutting is huge! Bonus points for having the upholstery cleaner I was looking for. #chadHOGANlive
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March 2023 by Nurdin Kara
Poor service. Sales person had no product knowledge on Stihl equipment.
