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“Remarkable service from Anthony. Attentive, informative, patient and understanding, he was able to get the phone I needed within the budget I wanted hassle free. Also very helpful with setting up the Phone after with case and screen protector as well was deeply appreciative of his assistance:)”
“The staff are friendly while knowledgeable about their products and services. Their follow up to issues was immediate and effective with positive results. In my view, they set the bar when it comes to delivering quality customer service.”
“Great products and even Greater customer service. The woman who assisted me in purchasing a new cell phone today was a pure joy to do business with. She was extremely knowledgeable and made sure i was walking away with the best of the best without breaking the bank. Super pleased and i highly recommend people to make this their first stop shop if/when looking for an upgrade.”
“I really owe thanks to a gentleman named Sam who works at mountain plaza! He was not only professional he simplified everything and made it crystal clear..Thanks chatr for employing such people.
plaza”
“I have been at the Fido store in Jackson square Hamilton I really needed a lot of assistance. There are two ladies there Michelle and Charmi. They are both very hospitable professional and very knowledgeable. charmi Worked extremely thoroughly helped me threw my lack of comprehension. She provided extremely good good customer care and excellent business relations.”
“I absolutely love this place. I replace my screen protector on a weekly basis it feels. Just upgraded my mom's phone and gave an amazing deal. BEST PLACE FOR YOUR CELL PHONE NEEDS. The gentlemen that work there are fantastic. Wonderful experience everytime. Thank you for being so awesome ?”
“Amazing and extremely professional services by Siri and Milan. Siri has impressed with her knowledge and high profile communication skills. These guys are best in what they are doing. When it comes to budget and devices, I'm hard to be satisfied and these guys made it so smooth and informative that I did not experience any concern at all during the process. Thank you.”
“It was great to go in this store for fixing an iPhone screen and Karan helped it and provided an amazing service , experience and reasonable price. It’s worth going for any kind of cell phones issue or for getting a good plan for your cell phone. Abhishek was also quite helpful”
“Nick is the best! Been going to him for years and he never disappoints! Best customer service. I would recommend everyone to go see Nick for there mobile needs. If I could five 6 stars I would”
“Hey ms Nirali Patel
You are beauty with smart brain. I had lots issue with iPhone 13 screen which screen proctor / guard has broken and I had visited mostly of stores inside Eastgate mall which have expensive offers for screen guard But but I just come across your store and then you are adviced and support me to installed standard screen guard for almost dead iPhone screen. So great great thank you so much. I must adviced or request wonderful people around Hamilton East side please ( Highely recommended) visit wireless valley in Eastgate mall you will get world best class customer service from every amazing staff speacilly ms Nirali Patel. She is awesome and has amazing telent, smart surf and amazing working skill with wonderful speacking skill with all kinds valued customer. Please visite for any kind of phone related troubleshoots and issue.
Thank you so much for all staff at wireless valley. You are doing amazing work every day to make happy all kind valued customer.
Thank you ??”
“I had the pleasure of working with Pinal Gandhi for my cell phone service needs, and I couldn't be more impressed. Pinal offers some of the best deals available in the market and genuinely goes above and beyond to ensure his clients get the best value. His customer service is exceptional—he takes the time to understand your needs and provides personalized solutions that truly make a difference. If you're looking for a reliable and knowledgeable provider with great offers, I highly recommend reaching out to Pinal.”
“Fantastic experience. Each time i have needed products or services, it’s been fantastic. I know how crazy busy they always are and yet customer service is superb. .”
“The store and their representatives was well-organized and featured a wide selection of products. I left feeling confident in my purchase, thanks to the expert advice and friendly service. Highly recommend for anyone in need of telecom services!"?”
“I will only deal with this business for all of my computer and wireless needs. Extremely polite , knowledgeable staff and also very reasonably price. Tremendous value for your money.”
10AM - 4:30PM
1-B, 303 York Blvd, Hamilton
Mobile Phones
“I have an old iPhone that nobody else could fix but was important to me. These guys here fixed it fast while I waited. Price was great and the guys working here are super nice My overall experience was excellent, and I would recommend them to anybody and everybody.”
“Our sales person, Aldin, was amazing! So friendly and didn’t try to upsell. Gave us the all the options from least expensive to most expensive and was very honest. He was very professional and kind and spent a lot of time with us making sure everything was set up and ready to go. I would highly recommend.”
10AM - 8PM
75 Centennial Pkwy N, Hamilton
Mobile Phones
“I recently visited IN TOUCH to get my phone fixed, and I couldn’t be more satisfied with the service I received. From the moment I walked in, the staff was friendly and professional.
Abdullah, the technician who worked on my phone, did an exceptional job, and my phone was returned to me in perfect working condition.
Overall, I highly recommend IN TOUCH for any mobile repair needs. With employees like Abdullah and Devanshi, you can be assured of top-notch service and a job well done.”
“Absolutely love this place. This place is my go-to shop for any repair. Honest, hard-working, friendly, and always lets us know of any changes. Unlike other places I have gone to, he does not leave anything out. Always fixing my devices completely. Definitely recommended!”
“Shaan was able to recover my calendar, photos, videos, music, etc. from a broken phone. I had been told by others that it was impossible! I am very grateful for his expertise and his pleasant manner.”
10AM - 8PM
65 Mall Rd, Hamilton
Mobile Phones
“The team at The Mobile Shop at Fortinos on Mall Rd are FANTASTIC! Mahima has helped us on several occasions and she is always an expert and super patient and caring and friendly. Eli is awesome and the other staff as well. We will always go here for our mobile needs and always look for Mahima to help us. Many, many thanks for all your kind assistance!!!”
“Walked in on Christmas eve wanting to pickup a gift that wasn't going to be delivered until after Christmas at a different location. The sales clerk in the appliance department was friendly and so helpful, she took me to the ice maker machine, made sure I was able to carry it and wished me a Merry Christmas.”
“Excellent service and customer care at this Koodo desk in the middle of limeridge mall across from Browns shoe store. The tall, young man who helped my family and I switch from one service provider to Koodo was very helpful and professional. He explained the process well. Unfortunately I forget his name but I highly recommend his help. (His name consisted of two letters)”
“I recently traded in my iPhone to up grade to a iPhone 15. Ryan was a great help and was very patient with me. He got my new phone all set up and transferred everything over. Great service. Thanks Ryan”
“Rick helped me get a new phone yesterday and was able to save me a bunch of money for a trade in credit on my old phone which i wasn't expecting! Also was very nice and made the process quick and easy and explained everything all the way through. Even saved me money on the existing monthly bill. Great guy!! Thanks Rick”
“I went to telez to get a new phone case. Harman was so kind and gave great quality service as she found the case I was looking for, and put on a screen protector in 2 seconds. It was so fast and done so well. Very impressed”
“They fixed my s20 plus and did a great job. Sam is very skilled and detailed and stands behind his workmanship. He was attentive to all of my concerns and provided excellent service.”
“Excellent customer service! Ahmad greeted me right away and was very helpful. He was upfront and honest about phone choices and small print. He handled my switch to telus with ease and at no time was he pushy, just friendly and helpful.”
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“Let me tell yall about Ricky. I don’t know how and I don’t want to, all I know is I came in and left with a new iPhone, 30g MORE of data, and a cheaper monthly total than when I walked in. Ricky works magic. His customer service was impeccable he was such a delight to be around. Not only did I get exactly what I needed… I had. FUN. THANK YOU RICKY ❤️”