Metro Inc. operates over 600 food stores in Quebec and Ontario, with a strong commitment to customer satisfaction and loyalty. Founded in 1947, it is the only major Canadian food distribution company headquartered in Quebec and employs over 65,000 people across its locations. Customers appreciate the great selection and cleanliness of the stores, with many praising the helpfulness of the staff. Shoppers have positive experiences with the meat department, noting the high quality and the butchers' willingness to cut meat to size upon request. The bakery also receives high marks, especially for its cakes and fresh offerings. However, some customers express concerns about high prices on certain items, such as pre-packaged foods and specific grocery items compared to competitors. While the store's hot food counter receives mixed reviews, fresh items like salads and the olive bar are well-liked. Additionally, the air miles points program is viewed as a significant benefit for customers. Overall, Metro is a favored shopping destination for its quality products and attentive service, despite some pricing concerns.
