-
October 2024 by Donna Kane
I recently had my car serviced by McPhail Auto on Sept 30, 2024. The work done was excellent and service people were very polite and knowledgable. I would have no hesitation having my vehicle serviced again in the future........D. Kane
-
October 2024 by Katie T
I had an amazing experience here! Saw the bus stop advertising on king st and they were just up the street!
-
October 2024 by Niki M
Scott is an absolute pleasure. He lessened the stress of getting costly vehicle repairs with humour and understanding.
-
October 2024 by VoR Com
Shop rate= if you bring parts is $250 verses shop rate = $150 if they supply parts... nothing beats that honesty!!!
-
October 2024 by Amanda
I have taken my vehicles here for a years and loved & trusted McPhails. However within the past year, we were quoted $5,000 and a two month wait for the parts needed for completion. We were shocked by the price and wait time, so we decided not to put the work in. We went to another Hamilton trusted mechanic shop and were charged $3,700 (with more work included) and only two days for the new parts and completion. I do like that McPhails cleans the exterior after the job is done, but unsatisfied by their pricing.
-
October 2024 by Diane Divjak
This is my first time here. They are very friendly. Sent me pictures of what needed to be done which is awesome. The even washed my car after. I would recommend them to anyone
-
September 2024 by Chris Abbott
Good professional honest service.
-
September 2024 by Rick Lockhart
Very happy with the service I received at McPhail Auto.
-
August 2024 by S Sarvos
This is an awesome place to bring your car! The people who work here are very honest and I wouldn’t recommend taking your vehicle to any other auto shop. I’ve had many experiences with other car repairs and McPhail Auto is the best experience I’ve ever had, by far!
-
July 2024 by Cheryl Elo
Absolutely a great place! Not only was the staff personable, but they were accurate with their estimate of time involved.
Excellent experience.
-
July 2024 by Tricia O’Brien
I have used McPhail’s for years after a recommendation from my friends dad. They were always amazing. New owners took over some years ago and the service has never changed. Took my car in that has been sitting for a couple months and there were a bunch of issues that needed done. I dropped it off and left the keys in the box on Sunday then left them a message about the surprise car sitting in their lot when they got back on Monday. Scott Jr. was amazing. Professional, kind, and easy to deal with. They started working on the 6 hour job after getting all the parts. I was told it would be ready around noon the next day. I got a call a 8am saying it was done. The mechanic came in early to finish it for me. I remembered after the fact that I had taillights out and a front light before I stopped driving it. I called back and they took it in again immediately and everything will still be done by 8:30. Honestly, as a women you hear about shops taking advantage of that fact and I 100% never felt that that was happening. I truly trust this shop and will always recommend them to anyone needing service. Thank you guys, keep up the amazing work!
-
June 2024 by H S.Ab.
They were expensive. I couldn't handle their price.
-
June 2024 by Amir Abbaspour
I went there because of my brakes. The shop checked the car and identified the issue. The fix ended up costing me less than half of what another shop's quote was from an inspection where they said you need to replace your brake master cylinder. It turned out the problem wasn't even the master cylinder and was a simple thing.
Also, the owner is a nice fair guy. He spent the time explaining and addressing all my concerns.
-
June 2024 by Owen Vulpe
Great service for me and my vehicle. My local trusted mechanic.
-
June 2024 by Jesse Afas
I got the car fixed elsewhere for less than 25% or the price Mcphail quoted me! Also the diagnosis was not sincere, price and outcome.