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“I have consistently received excellent service and expert advice on my photography journey without any pressure to buy more. I specifically seek out Ramjit due to his extensive knowledge. I highly recommend him.”
“My daughter and I went into the store today looking for a ‘dinosaur’ of a cord for the tv hookup in our new trailer. The associate dug thru his collection of extinct cords and wires and found exactly what we needed. We will definitely be back.Great customer service can go a long way.”
“Manager Eric and Tony are Amazing!!! They have treated my wife Angela and myself, really well. Made sure that our needs were fully taken care of. I'm unable to do the setup of electronics anymore due to my condition, and Tony has setup our TV, receiver, speakers, subwoofer. Even our brand new air conditioners that we purchased today May 21st 2024. Called Eric and asked if he would do setup on them, and he said he could do it today. Less than 45 minutes Tony was here with an assistant. Sorry I can not remember his name due to memory issues. Thanks for everything!! Greatly appreciated!!Lindsay and Angela Mugford”
“I’ve been with them for almost a year first it was good then when I went to start a new lease recently my dad got put in the icu at the day of the delivery so I made a call to the store and they weren’t happy about it alone I found that was a very bad also to note they are making me wait an whole entire week when I simply told them I’ll only be home for the day I said and if they could try there best to make it that day because I would have to go back to the hospital for the next day for the rest of the week. Lucky I’m still here after that, very upset about this. Might disregard my entire lease.Edit: changing my review to a 5 star as they dis make things right at the end.”
“Wonderful experience was having trouble getting my hands on wifi antennas for my motherboard and an employee was super helpful and helped me get some, wish I was able to get his name to shout him out but I was in a little bit of a rush. 10/10 would shop here again just for the amazing customer service”
“The best experience I have ever had! I would recommend everyone to come to this location. The help we received from Waleed through this whole process of getting a new phone was done in a short amount of time and smooth which was fantastic! I will be coming back here for all my electronic needs for my family and hope to run on into Waleed again!”
“I ordered a set of Svetlana 6L6 tubes, quad matched set. My tech installed them. After about 8-10hrs of play time a tube went bad. My tech checked the amp out and tested the tube on a tester and found it was bad. Orderd a replacement and mentioned what we found in the comments of the order. Hayden sent a replacement tube overnight and all I had to pay was the $7 UPS ride. After installing it I ran into another issue and called Hayden and with our discussion was able to rectify my issue. He took the time to help me sort it out and save me from buying another quad set of expensive tubes. He went above and beyond. This is how customer service is supposed to work. The Tube Store and Hayden have earned my future business, no question. Big shout out to Hayden. You rock.”
“Updated: the staff have been working with us to update and improve things - so much better, hopeful that the newest update will solve it. The picture even looks better!ThanksTerrible. Four days without tv. Wouldn't reccomed it to anyone. Sadly I was told a good product but have found out the hard way.Impossible to get in touch with them, phone calls and emails not answered. Heard so many good things about IPTV apparently this service is NOT the place to get it!”
“Jason Del Ben, the store leader, was very knowledgeable and was able to assist with a very complicated account transfer and cell upgrade. Freedom mobile system was down so it took 2 days to get it fixed. Jason was patient and made it happen. Thank you Jason!
- A happy Pixel 9 XL owner”
10AM - 9PM
999 Upper Wentworth St, Hamilton
Electronics
“Brought in my nine year old Mac Book air for repair when trackpad stopped working (wasn’t clicking). Fix took a few minutes and charge was minimal. Technician was knowledgeable and friendly and FAST (most importantly). I honestly I prefer the customer service experience at this store over the Apple Store.”
“This Best Buy helped me so much when doing a manufacture warranty. The manufacturer was making it nearly impossible every step of the way and it was great to have a local store helping me navigate the process and be on my side the whole time. Wonderful customer support all around. I’ll be coming back here for any electronic or appliance need!”
Open 24 hours
415 Melvin Ave, Hamilton
Electronics
“Handy, but pricey ! if it is not busy it is awesome. I think there is too many food products behind the counter being sold to promote fast service at times. i am surew the staff is overworked at times but try their best. it is a very busy store.”
Open 24 hours
622 Upper Wellington St. @ Brucedale, Hamilton
Electronics
“Came to leave a good review. I did an uber order the other day and it was late, but i dont mind, and I ordered cookies and they came warmed up. You have no idea how well that hit the spot. To whoever heated up my cookies that night, you made my night ! Thank you!”
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“The sales consultant Siba was really helpful in helping us with the sofa furniture. The manager Ram at brick upper james hamilton was very helpful in handling the prior incorrect delivery of delivering the wrong color. Also the delivery Boys installed the sofa very swiftly and installed it on the first floor of my home and cleared all the mess later. Very happy with the service.”