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May 2024 by Justine Smith
Disappointed with the cake i ordered. I ordered a cake for my sisters birthday, went through the steps online with instructions of how I wanted the cake to look and I called to see if they could have the cake earlier. Happy they were able to provide the cake earlier as I could save myself the running around the day of the party.It seems like the decorator didn’t follow the instructions and had I known that requesting a day earlier would hinder the quality and design I wanted, I would have waited. The cake will probably taste the same, but I was disappointed with the overall design. Could have walked in and got the simple writting they put on it. Disappointed and will most likely just do walk in cakes in the future as it’s a waste of time to order and write instructions online.
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May 2024 by Syed Jafri
Ordered PICTURE cake for my 6 years old daughter, surprisingly the picture they PRINT looks like 60 years woman having wrinkles on face and somehow color combination or contrast was not looks same as on the photograph emailed, and No one is their to fix, having no choice, purchased ready made plain cake from the location, my daughter was so upset when she saw the regulat cake as she need her birthday cake with her picture on the topBut unfortunately it couldn't happened because of NON SERIOUSNESS of the dq staff , it's bad and makes all of us sad at home
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April 2024 by Jon O
Their McFlurries are consistent. Child enjoys them.I think I've become lactose intolerant.
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April 2024 by Chuck Thomas
I just came from this DQ. I order two blizzards. The two young girls took my order, but would not make one of them. They said DQ has never made Choco Cherry or Choco Stawberry. I asked how is that possible as I had one there on Friday. She kept saying no no no and that I was wrong. I know what I had the other day. To insinuate that I'm lying is totally off the table of customer service. These young people need to be taught proper manners, customer service skills and not to call out a customer over the counter. Store manager and ownership, this is on you.. Do better. These young people are fortunate they do not work for other supervisors or managers. They would not have a job.
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March 2024 by kennyb0000
good, but the app isn't supported here, only thing that works are the offers.
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March 2024 by Chris Kirilo
4 small blizzards is almost $30? Staff seems frazzled. Just not a great place to go to anymore
Parking: It's a pretty busy place. There is plenty of parking but the line up for the drive thru can make it difficult.
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March 2024 by Bonnie H
This is my usual dairy queen. Last night around 800 I went through for a blizzard and asked for a cup of water. She said there is a charge now. I said that's fine (assuming 25¢ or 50¢ or even 1.00$ for the cup - totally fine) I was charged for a Pepsi at 2.79$. I was shocked. This is tap water? I'd like information on who I can contact regarding this., it's a bit upsetting
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January 2024 by Rob M
Great local Dairy Queen with kind
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January 2024 by Joel Briere
This is my local DQ. The food is as expected deserving full points for this category. The staff is young and polite - my only issue with this location is that they are slow; its always take much longer than it should to get tour hot food from either the counter or drive through. Hoping this review can help make a difference because they are a good DQ outside of comments on slow to get food. Thanks .
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January 2024 by Qwazi 905
Better than McDonald's fast
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January 2024 by L T
Emily at the Stonechurch location is exceptional. Her customer service is beyond words, she goes the extra mile for customers and makes sure that everyone she serves is satisfied. Thank you Emily for your excellent customer
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December 2023 by April Friesen
Worst location to buy a blizzard. Nothings ever in it except ice cream:(Isnt there a measurement for the candy that goes in the blizzards?? They would be better if the ratio of ice cream to candy was always consistent.
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November 2023 by Lynn RB
I can see from the other reviews that the owner of this Dairy Queen has a paramount, iron-clad rule ... he WILL NOT take two coupons! Yes, it happened to us too...no two coupons for you! You'd think he was giving the food away for free by using more than one coupon....he has Coupon Power!! And he's not afraid to use it! It's really laughable. Went to another Dairy Queen which happily took two coupons and will never ever patronize Stonechurch Dairy Queen. Owner needs to learn what customer service is
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November 2023 by Laura Pino Gomez
Got 2 kids combos, supposed to come with Ice Cream cones. My Husband said the guy forgot they came with the combo + proceeded to come back out with these. They were supposed to be soft serve ice cream cones. This is an embarrassing representation of an “Ice cream” company. Food is over priced for the garbage their giving out. Do not recommend this location. Find another ice cream place. Don’t waste your time.
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November 2023 by INDYpendence Freedom to be You
Myself, and my family went to this location yesterday(11/09/2023) between 5-5:30pm. We had coupons, so, we had presented the coupons to the worker at the cash, he stated that he cannot take two coupons, my parents ordered the Chicken strips for two, my mom wanted to switch from the fries to the onion rings, but the guy said we cannot do that, you can do it everywhere else, but, not at Dairy Queen. Then, I was going to get a burger combo, and this is where he said we cannot use two coupons, again, you can everywhere else, but not at Dairy Queen. So, you lost business, I went to Burger King instead. I found this ridiculous, I’ve been to that Dairy Queen from when it first opened, and have never come across any issues, but I do not think I’ll be back after this experience.Plus there was a broken alcohol glass bottle in the parking lot. The garbage cans were full.
