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June 2024 by Mansura
The staff are not friendly and really rude.
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May 2024 by awadel fadoul
Good service of the bank, the FSR Varun Joshi vas a great person, good communication and did all he can about service of bank I needed , thanks to cibc and thanks to Varun Joshi for being a nice person.
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May 2024 by Vuk garalejic
work on customer service
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May 2024 by Marshall
Like all banks, fee on top of fee. They take from you everything they can and give you nothing in return. Criminals really, the whole lot of them!!
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April 2024 by Anju George
I am really thankful to Hussan ( The Branch manager CIBC), Paramveer, Julie and Ivy for their valuable service provided to me.
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February 2024 by Paige Jamieson
Worst experience ever with an employee by the name of Tanvir. I'm officially closing my CIBC account and transferring to TD Bank, due to her lack of customer service or just being ignorant and trying to make things more difficult. Regardless of the fact, I've been banking with CIBC for over two years now and have never dealt with such idiocy until today. So thanks to Tanvir at King Street CIBC location. I'm closing my account and I was just going to open anotber savings account. I will be taking my business elsewhere from now on ! Thanks for reading.
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February 2024 by Roop Waraich
Need to work on Customer service.Very bad experience ?
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February 2024 by Sheng Wang
Unprofessional. Avoid it to save time
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February 2024 by Mel Dalton
I’ve been trying to get in contact with a manager of this branch for weeks. The customer service is horrible, I just get hung up on. I have left messages for the manager and not once has anyone returned my call. I will be closing my bank account, horrible experiences every time.
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February 2024 by Jim Green
Unprofessional. Avoid it to save time
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February 2024 by Dr. Meera Bose
I am more than satisfied with the service that Ms. Paramveer has provided me. She has been very helpful and very welcoming to every query. She has been providing me with relevant offers and services which have been very helpful to me. The thing that I have really liked about her is that she respects my time.
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February 2024 by ravi patel
First of all a very big thanks to Abbas Hussan, manager of this branch. He helped me in getting my credit card as i was struggling a lot with it. I came here in August month since then i was facing issue in applying my credit card. I visited many branch but there was no response from anyone. This man Hussan helped me in a great way, he did all he can to get my card. Also, a very big and hearty thanks to Tanvir and Antonio who were very kind and was giving a perfect service to customer. Thanks a lot CIBC #1 king street West, Hamilton.
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February 2024 by Kevin Hall
Received prompt, courteous ,professional advice and service with a transaction from Jackie today. Thank You
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December 2023 by Wenxuan Zhang
Had the worst experience with cibc. I tried to apply for cibc Costco Mastercard, and their system is terrible, failed a few times and they sent a letter to me to inform it declined but then emailed me that it succeed so I called cibc to double check and they tell me I have to start all over again, but the time that I wasted on waiting for their decision is more than a month and I delayed my shopping that need to be done by the card for more than a month. They are just wasting my time. Banking with cibc is just a waste of time.
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November 2023 by George Laurignano
Good bank however Very slow service