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May 2024 by Frank Osz
Greetings everyone,I wanted to share my recent experience with Canada Watch House, where I purchased my first watch, the Mido Ocean Star 200. And guess what? It was on sale! :)After placing my order, I realized there was a delay in packaging and delivery, likely due to the Easter weekend rush. Nevertheless, I reached out to inquire about the status.To my surprise, within an hour, I received a prompt and detailed response explaining the situation. What followed was an exceptional customer service experience. The exchange of emails felt remarkably personal, as if we were old acquaintances. Their professionalism, friendliness, and overall demeanor were top-notch, a rarity in today's world.And to top it off, when my watch finally arrived, it came with a thoughtful personal card addressed to me. It was a nice touch that truly made the experience memorable.And after all that, I ordered another watch this past weekend!! Cheers everyone!!
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April 2024 by kritika dhingra
Want to take a moment to express my heartfelt gratitude for Ange’s exceptional service. Your dedication and attention to detail truly went above and beyond my expectations. Thank you for making the entire purchasing process smooth and enjoyable. I greatly appreciate your commitment to customer satisfaction.
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February 2024 by Dante S
Purchase process online was great and this was the best customer service I have ever had from any company. I will definitely be buying another watch from CWH in the coming year!
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February 2024 by Adrian
Great service, could not be happier. Very prompt replies to e-mails / messages / calls and returns or exchanges are quick and easy.Ange was very helpful and was able to answer all my questions regarding my purchase.I would buy watches from Canada Watch House again.
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December 2023 by Jake Urbanek
Fantastic experience with Canada Watch House. Ange was quick to respond and helpful in finding information I requested. Shipment went out fast, was well packaged and delivered quickly!
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October 2023 by nabeel khan
Quite impressed!Arrived one day earlier than anticipated. They also gave me a Tissot cap as a gift along with the watch, which arrived elegantly packaged with a personalized card.
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August 2023 by Yves Laniel
Excellent service, great product. I highly recommend Canada Watch House for all of you out there watch enthusiasts!
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August 2023 by Lawrence Farrell
I just want to share my experience received with Canada Watch House.What an amazing caring company. My Grandson wanted to experience buying his first "proper watch". The company went above and beyond to make his experience special and I cannot thank them enough for the care and attention even down to making sure he got his watch as fast as possible. A truly professional and caring company.Thank you .
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August 2023 by Carl Ruscica
I am a repeat customer of Canada Watch House, and once again, I am delighted with the exceptional experience that they provide. Angie consistently delivers outstanding service, demonstrating fairness, prompt communication, and timely deliveries. I highly recommend Canada Watch House to anyone seeking a trustworthy seller.
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June 2023 by Elsie Hunter
I bought a watch and got it in a timely matter. The company personalized the package as it was a birthday gift for my partner. I'm super happy! Highly recommend!
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June 2023 by Alex Chojno
Great experience with my purchase. A family member shared the website and I was pleased to see a good selection and reasonable prices. Shipping was extremely fast. Would shop here again.
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April 2023 by Dinar Ahmed
I've been looking for a specific Seiko model and I came across it on CWH. I did some research into the legitimacy of the site and found everything to be normal and placed the order. This is a tough Seiko model to find, and I found it on sale on CWH. My package came with a note and wrapped like a gift, the personal touch was very much appreciated. Shipping was also free, I received my order within 48 hours. I highly recommend this site!
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February 2023 by Adam M
This place is great. If you are going to buy a watch online, buy it here. You will recieve the best customer service and the staff here will ensure that you are looked after.Not only do they have great service, they also have a great selection in watches. I can honestly say that I had a great experience dealing with CWH!
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February 2023 by William Lonsdale
Great experience dealing with CWH start to finish. Placed my order Saturday morning MST. By 5:45am (7:45am local time for CWH) on Monday my order had been processed and was ready to ship and the question I asked had been answered. Watch arrived on the Friday of the same week, was nicely packaged and included a handwritten thank you card which I thought was a nice touch. Wouldn’t hesitate to order from CWH again.
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January 2023 by Peter Kozel
I recently ordered a watch from them and had a minor issue that they attended to promptly, and within a half hour, my email was answered.Continued with the purchase, and the watch was delivered within days. It arrived extremely well packaged, and I could not be happier with the whole experience.I'll most likely purchase from them again.