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November 2024 by Candace Bobiak
I went into the store because I saw a shoe in the window that I really liked, and the lady that was helping me out was so kind and really made me feel good about my purchase today I love my new shoes, her name was Alicja, thanks girl !
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October 2024 by Courtney Livesey
Service was decent but the purse I bought only a couple months ago is literally falling apart!!
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August 2024 by Bob Allen
Alicja was excellent - she helped me through the styles I was looking for and was able to get me into exactly what I needed ! I will be back :)
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August 2024 by Navpreet Kaur
Bad attitude of staff. Worst customer service ever. Would never recommend this location. This staff represents bad company overall.
Owner should replace the staff with worthy people and deserving candidates.
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July 2024 by kinal mistry
Store is net and clean. Associate will take care of you and best customer service. Product and quality are really great.
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July 2024 by Arnel Rabago
This place is truly remarkable! The staff, particularly the store manager Alicja, is incredibly helpful and genuine. The cleanliness of this location is exceptional, and the customer service is unparalleled. You won't find better service anywhere else!
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May 2024 by Sanja
Sales associate by the name Alicia continued to take selfies of herself in the mirror instead of helping my mother and I with the sizes needed.
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March 2024 by khush bhavsar
One star because of the staff, poor communication and not helpful at all. Overall, Really bad attitude towards customers and speaks way too much… Date and time mentioned below:March 14th, 2024. 12:40 pm
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January 2024 by Kera Gilbert
I received top tier customer service from the 2 ladies today in the store. I was greeted at the door with cheerfulness. They both provided extensive product details and answered all of my questions. They went above and beyond and most importantly did it with a smile. I’ve visited this store more than once and each time the service was excellent. I would recommend everyone to stop by because I’m sure you will leave a happy customer like I was today.
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July 2023 by Kristy
Today I walked in for the 2nd time in a month and the same associate behind the counter was too busy on her phone to literally even look up and acknowledge I entered, browsed, did a circle around the store and left. I even picked up a pair of shoes and contemplated asking of they had my size but she was clearly far too busy for a menial CS job.I hope Aldo takes a look at the continued same message regarding poor CS and maybe does something.
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May 2023 by Ghazanfar Syed
Nice shoes ? but prices little bit high .u need to sale options
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May 2023 by Naaz Rafeek
This location is the worst with customer service . No greeting and also I waited for them to bring me size for more than 15 mnts with no show and I asked the employee to hold on to my size till I shopped else where , came back after 30mnts to find that they still hadn't called it in . I was told to wait for another 5 mnts till the employee went to grab from their storage and it seemed to take forever and I left . Employee name - Lilly . Plus no sizes available as well in this location . Your store employee asked me to go check another store called "call it spring " when I actually came to get my foot wear from Aldo as I love how comfortable they are . Extremely disappointed !
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May 2023 by Joana Yazmin Mendez Lopez
I stopped by the store few minutes ago. I asked for a pair of shoes and they took almost 10 minutes to get them. I walked out because I couldn’t wait any longer. There was 3 girls at the main counter talking about a lot staff except working. I felt not welcome at all.
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February 2023 by Anonymous Browser
Good selection of fashionable designs.
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January 2023 by E M
Very rude customer service. Would give 0/5 if I could. Went twice, both times they were rude and had an attitude for no reason. Would recommend going to any other location. Didn't even process my online order properly and mark it as picked up - I had to go in again because I got a thousand emails telling me to pick up my order. They didn't even apologize for the inconvenience. Making mistakes is not an issue, but there's no need to be rude.
