“Frankie at Soccer Fanatic was amazing! He helped me get everything I needed for my soccer game—shoes, shin guards, socks—the whole kit. He made sure everything fit properly and took the time to explain my options. Frankie was quick, knowledgeable, and super friendly throughout. The gear fit perfectly and held up great in my game. The store was clean, well-stocked, and easy to navigate. Highly recommend if you’re looking for top-notch service and expert advice!”
“Mack helped me out when I had uniform issues. He promptly re issued appropriate gear in time for baseball season. Thanks Hometown and Mack. Keep up the good work.”
“I had to come here and shout out Sergio for a top shelf experience. This gentleman really was so lovely with my 2 year old. He helped her try on different skates until she finally said she liked a pair. It’s obvious they probably all felt the same-ish and she ended up picking the ones she thought looked the best in the end, but he was so lovely and patient and treated her as he would any other customer. When she said she didn’t like them, he asked her what felt off about them. He wasn’t bothered when she didn’t have an answer to that. He didn’t pleadingly look at me to see if we would just take them - because she’s just a kid, what does she know? He kindly offered for her to pick out another pair to try on. He never once put what she said aside. It was amazing to watch them work together to find the right skate.
He must have had her try on 10 different helmets to make sure we got the right one. Again just so incredibly patient and kind. And she loved every single moment of it.
He helped her picked out a hockey stick. Again, so patient when she rejected the first three options for absolutely no reason :) We were waiting for it to come back from being cut from the back, and he came all the way to the front of the store so that she could pick out the colour of the tape for her stick. He could have gotten away with picking one for her and not saying anything, but he didn’t.
This was my girl’s first skates, first hockey stick, first helmet, and first experience buying them. These moments are not transactional, they are experiences for her. Sergio, I want you to know the positive impact you had on my girl’s (and my own) experience. I am very grateful. Your way with kids (and people) is exceptional and authentic. Don’t ever change it. I’ll find more excuses to bring my girl by to say hello. Thank you.
Ps. I would have been clueless in how to figure out what to get her, so also thank you for walking us through it all so efficiently :)”
“Dealt with Todd to order customized hockey jerseys and socks for our school hockey team and he was amazing to work with. He would communicate with me throughout the whole process and would reply extremely fast. Super nice and approachable, and made our experience ordering hockey jerseys enjoyable.”
“There is such a diverse, ever changing stock lineup, so it is pretty much always worth popping in to see what the good deals of the week are! The attitude from Dino himself is usually endearing and ever-friendly. This place is a mainstay of Guelph.”
“Shout out to Taelor for absolutely schooling me and telling me everything I need to know to get the right jacket - which I bought. Being pulled at in ten million directions but staying super calm, so positive, so helpful. Quality human right here. Came in super overwhelmed and left super content with my purchase.”
“Very amazing service. Definitely the best sport check in Ontario.Jackson did a great job helping me out and gave me great advise on the sweaters. I will definitely be back.
Thank you Jackson ?”
“Went to Running Works for a new pair of shoes and wow, I’m so glad I did! Exceptional service, I came near the end of the day and talked to Carol, and even though it was the end of the day, she was still extremely attentive and patient with me. Finally found the perfect pair and have been loving them ever since. Thank you to Carol, Jake and the whole team for such a lovely experience, cannot recommend them enough!”