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March 2024 by Tanya Vohra
Quick stop 24/7 access pick up boxes outside are so convenient and easy to use!
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February 2024 by S
Spent 10 minutes on the phone with them to explain where I live for them to tell me that the driver will bring my package on monday. Now it is Monday and I get the "sorry we missed you" notice even though I've been home the whole time. So now I have to drive 30 minutes to guelph and 30 minutes back with my week old baby all because the driver was too lazy to buzz or call me when he was here
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January 2024 by Mark Stanley
Customer service was great assisting getting my parcel
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January 2024 by Randall Eckerich
Drop it off or pick one up. It's Purolator.
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January 2024 by Kevin VanDerZwet Stafford
Service is excellent!
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January 2024 by Pandora Wilhelm
Excellent and helpful customer service! Staff was able to help me ship something last minute for a customer AND it got there ON TIME!!
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December 2023 by anusree n
Order came 3 days before supposed to but when the delivered it, they delivered it to the wrong house and I had to go searching for which one of my neighbours’ poach it was on.
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October 2023 by Chadia A.
Good service. Delivered on time and as expected
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October 2023 by Paulina Frias
No issues. Quick and easy picking up my package ?
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September 2023 by Dr Ganapathi Bhat Manchi
I would rate this mailing service 0 star too. The driver left a note "We're sorry we missed you" although I was waiting at home, left an email for delivery notification. The delivered ID also damaged and am responsible for the fine. I had to pickup the parcel compromising my busy schedule. I reported officially-no reply and received a reply at my Instagram "the driver did not ring your unit for delivery. The item shows to have been picked up at our depot. Unfortunately, we're unable to provide any compensation for this. -Vanessa" ....Sorry word lost its sensitivity, they take money for their service but no ethics, impolite too.
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September 2023 by Sarah Pyke
I’ve never had a positive experience with this location. Staff consistently refuse to answer any of my inquiries or offer solutions, and instead just tell me that anything customer service tells me is invalid because it’s a call centre. I’ve had incoming packages get sent back despite any efforts I make to stop it from happening. Unfortunately I have to deal with them because my employer strictly uses Purolator, otherwise I try to avoid this company.
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September 2023 by Justin Downes
Services sucks, I explicitly told them to call me on arrival of my building and they continuously did not and kept saying the package was not delivered
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August 2023 by Patel Jaymin
It is a good place I just visited this place a week ago. The person who is working at customer service is very helpful. Thank you again.
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July 2023 by nessieolive
For 9 years my packages have been delivered to the wrong house. Every single time I call in I’m told a manager from this depot will call and I’ve never received a call. The one and only time I was able to speak to the driver was when he went to retrieve my package and he told me he didn’t know my street existed. Yet to this day, he still continues to deliver them to the wrong neighbourhood. This is absolutely atrocious behaviour.
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March 2023 by san dy
They expect you to stand outside your house and keep waiting for driver for scheduled pickup service between 1pm to. 5pm. And not even care to ring the door bell or calling for informing. The worst service I ever had.
