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January 2024 by Frédérique Legris
Weird selection, the woman working there kept walking out to yell at people in the parking lot
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April 2023 by Bjorn Lammel
We recently bought 2 light fixtures.The second one, bought on clearance, had an issue, one of the screws was stripped. Today I went to the store to get advice about how to fix this. The sales person immediately told me that I caused the issue because I took the screws out, and he was rude. My intention was never to return the fixture but to get the screw issue addressed. The screws are in it for a reason, to take the light apart so we could hang it! The service guy completely understood the problem. He gave me 2 new screws, the fixture is now hanging and we love it! Thanks a lot!As for Mr. Sales Person: Less talking, more listening! You want customers to come back, right?
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April 2023 by Bill Gillard
Lots of selection, helpful staff, reasonable, competitive pricing.
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February 2023 by Sherri Griffin
Extremely easy shopping experience! Service was professional and friendly, with loads of knowledge. The owners are brother and sister, it was their dad’s store so they’ve worked their all their lives and have amazing staff! The selection of lights is huge and it’s laid out in such way that it’s easy to wander and take it in, or go directly to the fixture you want to see. The prices are great! A surprise was all the nice artwork and accessories they carry, charming throw pillows, decorative hooks for keys or leashes, door mats. Nice touches everywhere you worked. Free parking spots on site for customers ease!
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February 2023 by Erik Glemser
Terrible customer experience. We had an expensive light picked out and were ready to pay, but the woman working the front desk was rude and discourteous, so we did not buy the light and left the store.*Replying to owner's comment: I do not have the wrong store. Front desk = cash register. When entering the store, the desk is on the left side, ~20 feet from door, and close to parking lot. I will refrain from naming and descending the sales woman
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October 2022 by Ivan Kyle Mirafuentes
lost a customer because of parking ticket good product but more worried of getting ticket!
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September 2022 by Virg 5151
Excellent customer service! We recently had a house fire and had to replace all of our lighting... they went above and beyond for us!
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September 2022 by Roland Vencel
Owners / Employees ruined a chance to foster community within Guelph. Lost a future customer, as there are many lighting shops in S.W. Ontario.
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July 2022 by Grace Goetheyn
Very friendly people. Purchased some lovely gifts.
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March 2022 by Tony Global
Great service help me as soon as I walked in the door bought my light fixture in 5 min it. The lady was pleasant help me picked and match the decor perfectly.
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February 2022 by Ashley Fabcic
Owners were so patient and knowledgable in helping us pick out a chandelier. Overall great selection as well, with other beautiful home decor pieces!
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November 2021 by Fred Boer
Exemplary customer service. Randy helped me tremendously in figuring out an issue with a lighting fixture. Then he came up with a creative solution to my problem that left me with a repaired and improved lighting fixture at a bargain price. You don't get help like this at a big box store! Bravo!
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November 2021 by Ernie Gauthier
I have been a customer of Fashion Lighting since 1981. The service is second to none. They are friendly and helpful. I highly recommend this store for your lighting needs.
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January 2021 by Glenn George
Great lighting store and more. Large selection of gift items. Staff is super helpful and very nice! My wife loves it when I buy her stuff from here!
