Best Buy is an electronics store chain that offers a wide range of products, including computers, mobile devices, TVs, home theatre, and video games. Customers can reserve items online and pick them up in-store, or shop online with free shipping on orders over $35. The store provides a Low Price Guarantee and features a diverse selection of the latest tech products. The Geek Squad Agents are available to help with technology issues, such as repairing problems, protecting devices, or providing benefits through monthly home or business memberships. Customers often praise the exceptional service and knowledgeable staff, who take the time to ensure a satisfactory shopping experience. Recent reviews highlight the helpfulness of staff in urgent situations, like replacing a broken MacBook Pro, and in assisting senior customers with purchases like portable AC units, including support with delivery and installation. The support team is quick to resolve issues, even when online orders go wrong, demonstrating strong customer care.
Bought 55inch TCL TV last day on sale not in stock January 8 the sales guy was incredible said would be delivered at earliest January 13 . It got here 30 hours later January 9th everything we hoped for and more Thank You Best Buy
January 2026
I recently came to this best but location and Mikaela helped me at checkout. She was very knowledgeable and helpful. Thank you!
December 2025
Jacob served me really well and was excellent in mobile, I came in with a problem and left the store really happy, BestBuy needs more people like him.