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June 2024 by Diane Rodrigue
Very friendly staff. Always has my brand of dog food.
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April 2024 by Ashley G
Thank you jessica for all of your help today best customer service
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April 2024 by Red Redder
amazing employees. they ha e a pet weight scale which is awesome. prices are decent and their sales are amazing. if you are into raw diet for your pet then this is the place. huge variety of raw, bones and extras
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February 2024 by James Lamore
Just love this store always so welcoming
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December 2023 by Emma Bailey
Their partnership with the Ontario SPCA Sudbury District Animal center is so important for our community. Giving back to those in need makes me even happier to shop at their store!
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December 2023 by Conrad Trudel
They have nice stuff for pet's .
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December 2023 by Aly R
First time going because they had a good sale on my dogs food. The store had a large variety of things which was nice. But what made me mad was that I wasn’t greeted when coming in and had no idea where to look for what I needed. I waited for 15-20 mins looking around the store trying to find someone to help me and standing by the area I thought what I needed would be. Store wasn’t even busy. Eventually went up to someone who was with another customer asking if there’s any other employees in the place because I’ve been waiting and ignored. Absolutely terrible customer service, she was then rude with me and brought me the wrong product I asked for said that’s all we have and walked away lmao. Not to mention there was dog pee all over the floor which I witnessed 3 different employees walk past. You’d think even if they were busy to put out a wet floor sign AT LEAST - to avoid a lawsuit LOL
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December 2023 by Trish Mama Bunny Buttercup Ackroyd
Nasty manager to deal with...The main Purina Bunny Pellets company has offered to provide free Pellets to My Rescue Bunnies...This woman was given all information about this and the person to talk to about it...The Purina Pet Food company reimburses the store...However she flat our refused was extremely rude about it...The employee was a Sweetheart though...Manager should NOT be dealing with the public with a nasty disposition like that...I rate your manager with a 0 (Zero)...You need to replace her if you haven't done so alreadyHoping She's Been Fired By Now For Her Exceptionally Rude Attitude and Behaviour
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November 2023 by Justin Pritchard
I popped in randomly to check out the store as I was in the area. I have a 10 week old golden retriever going through a hellish teething phase. Pleasant staff and one of the lovely girls brought me to her 'weapon of choice' for teething puppies who like human hands.I was in and out quickly, left with what I needed, and a few more goodies from the on sale rack.
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November 2023 by MBR
Horrible customer service. Wanted to buy 2 bags of cat litter, which were on sale at the time. The website said the store had 7 in stock. Went to the store to pickup and the staff said they didn't have any on the shelves but they may have some in the back. But out of the 3 employees working there, not one of them could go in the back to get the bags of litter for us. So we went there for nothing, and now the sale is over. With all the competition out there, you think they would put in a bit more effort. I'll be surprised if this location is still open a year from now.
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October 2023 by Mindy L
The staff and manager are all wonderful people! Ren's Pets is very supportive of animal advocacy efforts and do not sell animals, but instead have supported animal rescues within the community to help find homeless pets loving families. I would highly recommend this store!
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May 2023 by Jocelyn Meyer
The store is always clean and well stocked. I find they have a good variety of everything, too. The staff are friendly and helpful!
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February 2023 by Jason Bonhomme
Excellent service, great products and value for your buck!!!
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January 2023 by Shawn Thegrrl
Great store. Tons of product. Was looking at dog jackets today and its unfortunate how expensive the items are.
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January 2023 by Mike Jameus
Top Notch service with a smile.
