“Update: Thank you, Rona, for sending me new batteries. The snowblower works great now. I purchased a Kobalt 40V Snowblower in January 2024. One of the reasons I bought this product is because the warranty states I should return it to the store where I purchased it if there are any problems. I used it twice last winter, stored it appropriately and recharged the batteries last summer. Now the batteries won't stay charged. I took it back to this store and was told Rona no longer deals with Kobalt, and that I have to deal directly with the manufacturer. When I got back home and searched online, I discovered that's not the case - this store, and plenty of other Rona stores sell this product. We're facing a significant snowstorm, and I'm without a snowblower.”
“Great service, Mel and Len helped from the time I asked for help, til I paid. Great service, All associates were very friendly and everyone said good morning. Great staff amazing help.”