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May 2024 by Marc Chretien
It was a great atmosphere with excellent staff
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March 2024 by Amanda Graham
I was pleased with all aspects of my experience at CARSTAR. While it did take considerable time to get booked in for repairs, said repairs were completed perfectly, and they detailed the entire interior of the car, to boot - not necessary or expected, and such a pleasant surprise! They made the whole situation as seamless as possible, taking care of my rental car booking as well as pickup and drop off, all communication with my insurance company, and were great to communicate with me about requirements and the status of my repair, as well.
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March 2024 by Daryl Charette
They don't write or call back about warranty work.Body work (paint) was paid for by dealership ($4000+ with other repairs that seem to be holding up, to be fair) before I bought a used truck. The new paint, so it seemed, peeled then got worse. E-mailed Dec 13, 2023, no answer. I stopped in the week after, they got my e-mail, came out, took pictures, then nothing. Wrote Jan 16 - nothing. Filled in a form on the car star website about a month later - ghosts...By this point, I've sanded and painted it myself. To be fair, I don't actually think that the issue was their fault, and I would have accepted that. However, maybe they could have realized that all the paint on the wheel well was bad and fixed it all and billed the dealership... The fact that they wouldn't even come flat out and provide a decision one way or another is concerning.I have some paint on the hood and other dings that need repaired... just saying.
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March 2024 by Andy Maville
The Team at Sudbury CARSTAR did an amazing job on the dent on my truck. The work was completed on schedule and as quoted. I highly recommend.
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March 2024 by ATOM ROBOTICS JSM
Above & Beyond
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March 2024 by Bonnie Telfer
My car was in a small accident..Carstar did an excellant job.And they even cleaned my messy interior.Very satisfied. I would recommend you any day..And the girls at the front desk are great customer service representatives.. Thank you
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February 2024 by Karen Martin
Amazing place, amazing staff, They went over and above what I expected. Thank you.
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February 2024 by Steph Cabana
Fast and reliant! Thanks again
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February 2024 by Debbie Libby
We picked up our vehicle today after it was in an accident. The vehicle looked brand new and the inside had been cleaned as well. The front desk ladies have excellent customer service and go out of their way to help. It has been a very good experience and we are very satisfied.
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January 2024 by Rodrigo Alcaino-Olivares
Excellent service! Right on time
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December 2023 by Philippe Poirier
Great service and stellar efficiency!
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December 2023 by Da Ve
Communication was good, service was good. My insurance sucked. Do not get Definity economical...
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December 2023 by Amos Brazeau
Great service
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December 2023 by patricia thomson
The staff are friendly and helpful. I am pleased with the results.
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December 2023 by Cory Kroes
Front staff was great. Paint and body work look great. Very satisfied thank you
