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August 2024 by Darlyne Tessier
I am very happy with the service and workmanship from Assured Automotive. They kept me updated as to costs and time frames for repairs. Also, they drove me to get my rental. The work was completed very quickly and customer service was excellent. They returned my car fully cleaned and detailed which was an awesome bonus. I would highly recommend Armstrong Assured..
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August 2024 by Tt
Very disrespectful customer services, I went to pick up my vehicle and found rust marks on top of the car. Brought this to the attention of the customer service representative and she went to get a repair tech who said it was my fault for driving too close behind other drivers. I was a blown away at the random accusations and he proceeded to mock me and say we are not driving your car around.
They then stated they were not going to fix it even after I showed photos that did not have any orange rust marks on my hood before dropping it off. They are not even seen in photos they immediately took when the vehicle was first dropped off, they developed while in their care likely due to what even cleaner or chemicals it was exposed to.
I left this review when I got an email for my experience, i kept getting the same email and left it nearly three times. Today I get a call asking for my experience so I told them the same thing and 10 minutes later assured called me to yell at me that the roads have salt up here and any collision centre would tell me how road rash works.
I am not sure if road rash contributes to orange rust makes but I doubt it and just terrible customer service all around I’m not sure if you are looking to support and listen to customers or shut them up and get them out.
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August 2024 by Denise Chaumont
Great workmanship and service!
Highly recommend!
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July 2024 by Isabelle Mercier
Very quick, friendly and professional service. Definitely recommend!!
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June 2024 by Steve Christakos
this organization, kept me up-to-date/ provided estimate/ liaison between customer and adjustor/liaison between customer and rental company/ professional and expert services
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June 2024 by Joan Bazinet
I had amazing service from Assured Automotive. Customer service is great, repairs are always up to par. Highly recommended.
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June 2024 by Amanda Nika
Excellent service. They kept us informed every step of the way and answered any questions we had promptly. Would highly recommend them!
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June 2024 by Sarah Louise
Kristen and her team are awesome! They go above and beyond what any other collision center would do and I am never taking my car anywhere else!
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June 2024 by Angelica Rauhala
My husband Tim and I are very impressed with the service and friendliness and workmanship from Assured Automotive. They kept us informed as to costs and time frames for repairs. They drove us to pick up rentals. Also the repairs were done in a timely manner and customer service was excellent. I would recommend without hesitation.
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May 2024 by tina senese
Great experience from start to finish ! The ladies were extremely helpful . Thank you ! Thank you! Thank you!
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May 2024 by alison guilbeau
Excellent service from start to finish
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May 2024 by Shelly Tiangco
Was completed faster than expected. Great communication throughout the process.
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May 2024 by Al Brons
Not impressed. Workmanship is not good . Runs in the paint. Not as promised
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May 2024 by Neha Thakur
Had an amazing experience with everyone from Assured, thank you so much for making me feel like I am a human being as I had an accident and felt so guilty about it but Assured made me feel so welcomed the staff is really nice, everything was so smooth, got my car back just in one day….can’t thank you enough :)
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April 2024 by Arjun Kumar
We never expected our car could be repaired but it was quick and good repair. Thank you guys so much. Good customer support and staff too.
