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February 2024 by Ryan Wrixon
Wouldn't recommend this place. Front desk is pretty rude, and told me her manager would back her up on anything.
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January 2024 by Michael Pigozzo
Andre the manager is very professional and easy to deal with. I was very pleased with the results of the repair work and the friendly service. They went above and beyond what was required and fixed issues caused by another repair shop. A great experience overall.
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January 2024 by Barend Human
My car has been with Kingsway 10weeks and they still refuse to give even an estimate of more or less when it would be fixed. Also, front desk is not helpful at all.
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September 2023 by Greg Smith
Good work on your auto
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August 2023 by Marty Trudel
I scheduled an appointment for an estimate and when I showed up, a young lady (teenager) came out to "assess" the damage to my truck. She claimed to need the VIN and mileage of my vehicle which struck me as odd. Why would these data points be needed for an estimate? She then took a number of photos with her cell phone, in the shade, then told me she would call me with the estimate before the end of the day. When I asked if an actual technician would look at the damage, she insisted she was trained assessor. A week later and I still never received a call or an estimate. This company wasted my time for nothing and sent out a kid rather than an actual technician.
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July 2023 by Aly
I definitely would not recommend this place. I went through insurance to get some vandalism on my fender fixed, a very simple job. They did not call to update me on the status of my car once. On the scheduled pick up day I called to confirm that it was ready as I hadn't heard anything. They informed me they hadn't even looked at the car yet. The repair took more than twice as long as it should have. When my car was finally ready and I went to go pick it up, I was informed at the shop that "someone had fallen into the car and ruined the paint job" and it would need to be brought back in for a multiple day fix again the next week. Additionally, my steering wheel cozy was covered in grease and there are still white paint hand prints on my passenger seat from where the mechanic put their hand while reversing and moving the car. The staff and manager are rude and unhelpful. Just do not waste your time going here.
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April 2023 by Cesar Castro
The were very professional in terms of timing and work, they completed my vehicle in a timely manner and the work was excellent, I would recommend it as they guarantee their work as long as you own your vehicle.Service: Body & Trim
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April 2023 by Miss St Thomas
Would not recommend. Everything is someone else's fault. Ignored my concerns on pick up and car was handed back filthy after they specifically said it was being detailed. Why create an expectation just to not meet it?
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April 2023 by Shwe Jijak
I'm happy with the work done, was kept informed. Was warm and waiting for me day of pick up :)
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February 2023 by Right Right
This place is a complete joke. Had insurance claim and went to these guys. All the work that was done needed to be re-done at the dealership.The workmenhip does not exist and the people in office are just as bad. Stay away if you want you're vehicle to work as it is suppose to when getting it back.Service: Body & Trim
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February 2023 by Dylan
Courtney at Regent St location in Sudbury was pretty awesome I must say.. Everything was done in a timely manner and she went out of her way, above and beyond my expectations, to make sure everything was done properly and efficiently. This girl is a huge asset to the companym. I hope she is recognized and done well by the company Assured.
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January 2023 by Dylan Lachance
Courtney at Regent St location in Sudbury was pretty awesome I must say.. Everything was done in a timely manner and she went out of her way, above and beyond my expectations, to make sure everything was done properly and efficiently. This girl is a huge asset to the companym. I hope she is recognized and done well by the company Assured.
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August 2022 by Christopher Lanctot
Great service had them re-install fender flairs on my truck and was done fast and on time. Job looks good.
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June 2022 by ashish dogra
They are the best in town if you ever got stuck with them they know how to take care of you. Wonderful people specially the phone attendent.
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March 2022 by Cory Bradshaw
This was the first ever experience we had bringing in our vehicle after a collision. Staff were friendly and informative and checked in frequently (twice a week). Vehicle was fixed up all good as new and did a bang up job detailing the inside of the vehicle when it was done!The only drawback was due to time-line promises, I understand that things can come up and can extend deadlines, but I would much rather be told that my vehicle won't be ready till the following week instead of saying it'll "Maybe be done by". And its more for the consumer to be confident that the repairs aren't being rushed, if it can't be done by the original date, then honesty is policy
