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December 2023 by Cynthia Cote
Very disorganised, miss inform clients,
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August 2023 by Cam D.
It maybe on sale but they may not have it. I saw 10w30 synthetic oil on sale. I went in, lots of oil around, but they didn't have it. They don't know when it will come in and the clerk said the manager wouldn't know as well.I called Customer service. "Part Source is a franchise. The manager should known when it's in and If they don't have it they probable won't get it."Hmm.
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August 2023 by Iman El-Wajeh
Excellent and wonderful staff. The lady that helped us knew exactly and was very pleased.
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August 2023 by Lucien Perron
It’s great open on Sunday
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July 2023 by Scott Hedley
Sam and Michel hooked me up with exactly what I needed. I highly recommend these guys for car parts!
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February 2023 by Marc Raymond
Bought car batteries twice, very good service
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January 2023 by Rob Inc
I got perfect sevice from Sam he helped me put on wippers that I bought. He explained the cheapest to the best. Didn't pressure me to buy any particular type.
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December 2022 by Dan Snelson
Had some issues with defective parts, but great customer service resolving the issue.
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November 2022 by Rob O'H
Had a Saturday break down of my vehicle. Could not get parts till sunday. Went to Part Source on Sunday , on Innes Road. Was very fortunate to meet Abby, she located the part i needed. Was inexpensive to say the least. You saved my day Abby. Thank you for the great customer service. I will be returning for future parts. It's too bad it was your last day there. Hard to find such nice people like you.
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May 2022 by Anonymous Ottawa
Tuesday May 10Manager was trying to refuse entry to several customers several minutes before closing time, he finally decided to let us in after we all complained.. but he was very rude to all of us, and was trying to turn down business when the store was not even closed yet! What kind of manager is this? Older gentleman, chubby with glasses, please do some training with this person, terrible terrible customer service! :(
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May 2022 by Vanessa Dubreuil
Been getting my parts from here for years! Love the service and how fast the delivery is, not only did Vince deliver my parts but even fixed my vehicle issue in 5 minutes! What a rockstar ?
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March 2022 by Rene Bazinet
Staff very rude. Need to learn how to speak to costumers. Never going back
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March 2022 by Varinder Dhaliwal
I went there looking for a brake plug. They kept me waiting for 30 minutes and then they said they don’t sell it. Horrible customer service. Couldn’t even recognize the parts
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March 2022 by #Bandamusicalspm
Very nice customer service ?? thanks mr. michel Bouchard for your help
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March 2022 by Kevin Cancian
Very happy with the service I received from Olivia today. She genuinely wanted to help, very knowledgeable, and a pleasure to deal with. Thank you!
