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11AM - 6PM
477 Paul St, Dieppe
Mobile Phones
“It was a beautiful and excellent experience and nice customer service. I changed the screen protection, it was done in a neat, good and clean way . Thank you for your help.”
“I brought my cell phone in because it wasn’t charging anymore. The fellow cleaned the dust out of the charging port on the spot and now it’s fine. The cost was a very reasonable $10. If I have another cell phone problem, I’ll be back.”
“Thank you very much for repairing my cell phone for $75 and the very good, fast and excellent service. Very good advice, lots of choice and very good price. Very professional.”
“1st time visiting store to replace my screen on iphone 12 pro max and case. Zain explained to me the available screens and prices. With the utmost care and respect fixed the phone to its original appearance and functionality, all this without breaking the bank. I would highly recommend to shop here for all your repair needs, new phone or accessories.”
“I woke up to my phone screen black, I didn’t know at the time my screen needed to be replaced. I hadn’t backed it up in a while so my photos were stuck on there and not able to get them off with everything I tried.I went to Apple and the only suggestion they had was to restore my phone which I was not willing to do! They said everything in their diagnostic testing came back normal.I rushed to IMS (crying haha) and they figured it was a screen issue only and would take a look.A couple of hours later I got a call that the screen was the issue, it was replaced and ready to be picked up!A rollercoaster of a day but I was so glad they were there to help me same day with such kindness, whereas Apple was no help at all…Thank you so much!!”
“I recently purchased three iPhones from the Place d'Orleans Kiosk, and I couldn't be more impressed with the service. The manager, ‘R.Q.’ not only facilitated the purchase seamlessly but also went above and beyond to help coordinate the logistics so my kids, who attend different universities, could pick up their phones with ease. Her dedication to customer service is outstanding, and she truly represents the company as a fantastic ambassador. I highly recommend this kiosk to anyone looking for a smooth and pleasant shopping experience!”
“I had a great experience at this store. I was kinda unsure about getting a used phone at first. But Anshuman, the salesperson, really helped me out. He was friendly, professional and knowledgeable, he did a great job explaining everything well and made me feel good about buying it. Now I am so happy with my new iphone! Thank you Anshuman :)”
“Just switched over to a MUCH cheaper cellphone and internet plan today in the matter of minutes! Obaid helped my partner and I, he was super nice, helpful and pleasant, which made the overall experience such a breeze! We’re so happy with all the savings and tips Obaid shared with us today. Highly recommend to come here and speak with Obaid and his team if you’re into saving money!!!!”
“Kieren was incredibly helpful! They were insightful, patient, efficient, polite, and an ethical sales person. I was having a hard time choosing a new phone and figuring out plans; but they helped me through everything with ease! Thank you so much!”
“Saad at Place D'Orleans was absolutely amazing!!!! Friendly, helpful and amazing customer service skills. Will definitely be going there for anything else I need in the future.”
“Excellent service! Texted this morning, they texted me back right away and someone was at my door in no time to fix my son's iPhone. Very professional, very accommodating and very polite. I would strongly recommend!”
“My experience at T-booth was absolutely amazing. Great service and wonderful customer service. Osman was extremely helpful. I will definitely recommend this shop ? % you will have no regrets .”
“Visited the Rideau Center location today to renew my plan, experience was great and very pleasant. Tasha helped me out with all my questions and concerns, she has great customer service skills which made the whole experience awesome!!”
“Great place to repair phones ,ipads and to shop for mobiles , adaptors and chargers.My thanks to Mr.Mo for his excellent service and kindness , for his helping nature.”
“We had the pleasure of being attended by Jing, Mati and Sam. What an awesome team! My wife and I went to the Telus store next door, and for 20 minutes no one even looked at us. As soon as we walked in this store, immediately we were greeted super kindly by Jing. She and her awesome manager Mati helped us find exactly what we were looking for, with great assistance from Sam. We must have asked over a thousand questions, and they happily answered all of them. We are so happy with our purchases, and we definitely will be coming back! Everyone working there were absolutely amazing. Thank you all so much for all the help!”
11AM - 6PM
50 Rideau St, Ottawa
Mobile Phones
“I needed a to fix my Apple iPhone because I lost the warranty, and I didn't know where to go. A quick Google search recommended me to go to Mobile Snap. The clerk was both knowledgeable and professional, a real tech guy! Now my phone is perfect again, and I got a cool case with my purchase. Thanks a bunch guys!”
“Pooja gave us great service. Our previous advisor Ebrahim hadn’t installed our SIM card or explained the new iPhone to my husband but she was able to solve the problem efficiently and politely.”
“Isiah and Siva had provided me with very good services, very nice gentlemen were able to fix my issue and help me find the right product. I would definitely recommend visiting this location.”
“2022 UPDATE: met with the manager today and she was very nice.I wish they had some pop socket auto attachments.….. …..Previous exp:Not especially happy about their customer service at this location. After waiting 10 minutes at gate as there was 3 people inside. A young man asked me what I’m looking for. I say popsocket mount. He says oh ya we have those then goes to check and I don’t see him for another 30 minutes!Meanwhile a woman working there doesn’t care about anything it seems just wandering around. A Filipino woman sitting on the ground in front of counter, waiting for her cell phone that took ages.It was a scene that could have played at the theatres lol..I like the store though and I’ve spent thousands and thousands of dollars at Best Buy over the years. This mini location is so convenient!”
“Wow! What great service! Taha gave us sound advice and took all the time we needed to serve us and activate our cell phones. He is patient, courteous and pleasant... In short, we were more than satisfied! Thanks to this young employee, Taha, who is certainly one of the best in his field! :)”
10AM - 5PM
216 Bank St, Ottawa
Mobile Phones
“Aaron exemplified customer service yesterday when I showed up needing to replace my lost phone. He found me an incredible deal and went through the contract clearly to explain the terms. The automated port authorization system was down so Aaron followed up with me afterwards and provided all the key details required for me to notify Fido and Rogers. Aaron, thanks again for the terrific service.”
“I had a very frustrating start to my Rogers day, but when I came to this store(after five hours of back and forth with Rogers Call Centre agents) Matt and the rest of the team working this evening did such a phenomenal job finding the problem, explaining what the issue was thoroughly, and then working to find the best solution. The team tonight really turned my whole situation around with a positive ending, after a day of frustration.Thanks so much everyone!”
“We had 0 issue at this location - Rohin and his co-worker working on New Year's Eve (sorry we didn't catch your name) were phenomenal, patient, informative and very helpful. My partner and I switched our plans and had some behind the scene technical difficulties. We went back to the store and they both went above and beyond to help us! Customer service was great and we have been raving about this location and the employees since! :) Thanks guys, happy new year!”
“Very good services Specially agent Shawn ???nice agent humble polite and professional , will gladly sent people there. Thanks very much Shawn , was there with my son we took iPhone 15 pro max”
11AM - 6PM
50 Rideau St, Ottawa
Mobile Phones
“I had an excellent experience with the staff at this store. I woke up this morning and my phone wasn’t working and two employees helped me get it working again in no time. Thank you to Adam and to Josh (I think that was his name), you were so kind and helpful!”
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“Great group of workers, always there to answers any question or concerns.They will always find the right phone for all your needs!Recently purchased a new Iphone and would 100% return once my contract is up!Check them out!!!”