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“Great experience. I needed a bunch of supplies but most importantly I needed a piece of plywood cut down to fit in my car. They did it perfectly, took time to understand what I wanted, and were super friendly. Thank you!”
“Friendly, Helpful, Clean. I don't need to say much more. This place is my GO TO for everything! The staff is super knowledgeable and there is obviously great ownership because everyone is very well trained , polite and eager to help. It's a pillar in the community and deserves a 2 thumbs up across the board!”
“This is our second time buying appliances at Home Depot. After shopping around we got the best service from Mike. We ended buying all three pieces from this location. Mike was very patient and understanding with our requests. We highly recommend this location.”
“Superior service every time!
Every time I go in there, I learn something new from the staff. If I ask for help with finding something, they don't just direct me to a shelf. They ask questions and figure out exactly what I need.”
“Great customer service! They were able to do a paint match for me based off of very tiny paint chips and it was perfect! Got the sample size and it was just what I needed!”
“I arrived with an old paint container and ask them to match the color. Lady as the front desk matched it and answered my questions. While preparing the paint second person at desk got me my ceiling paint. Super efficient team and they took the old paint. 15-20 mins flat. 5/5”
“I previously had the pleasure of being assisted by James and recently by James and Sath at Rona, and I couldn't be more impressed! From the moment I walked in, they greeted me with a warm welcome that made me feel right at home.
James is not only a hard worker but also genuinely cares about helping customers find what they need. His knowledge and willingness to go the extra mile truly sets him apart. It’s clear that he puts his heart into his work, making the shopping experience enjoyable and stress-free.
If you're looking for exceptional service, I highly recommend seeking out James during your visit to Rona. He is a true asset to the team!”
“Good morning,Every time I have been to this particular Rona store, I have never felt so welcomed and taken care of. The employees are incredibly professional, they have the knowledge and abilities necessary to answer my needs and questions. I can completely trust them for the rest of my projects. In addition, I was able to meet the 2 owners who are totally fabulous. They listen to their customers, always with a smile and they give their 110% so that their customers are satisfied whatever their needs. I live in an area where there is another Rona. To my great satisfaction at Rona Boulevard Maloney, I prefer to make a detour to be sure to have the service I am looking for and to be able to leave with peace of mind with everything I need. Every time I go there I am satisfied and it always exceeds my expectations.”
“A cute location that has a lot in stock!! I was pleasantly surprised, all the employees seemed ready to help me out! I wish i remembered her name but a girl with red hair helped me a lot with picking out paint yesterday. Would recommend!”
“Good morning,
Thursday October 11, 2024 at 8:20 p.m. I went to the store for an item that I saw online which showed that it was available in store but ultimately the inventory on the site had not been updated further. I came from 1h30 away I want to thank the manager who did everything possible with an employee so that I could obtain the fan from the Quebec region thank you to both of you I received my fan customer service 10/10 I hope they get this message and recognize it”
“Needed help finding something in aisle 82 (which happened to be in the garden section). After a quick lap around the store, I was able to find someone who took me out to the garden center and straight to the item in question.”
“We were seen for our floor coverings. Sameh gave us 5 star service. They took very good care of us from start to finish with clear and clear explanations. We therefore made the decision to do business with them for the renovation of our kitchen. A big thank you again for your kindness and the great respect you have shown towards us. Continue your good work.”
“I had an excellent experience with Gab and the management at this store on Innes road Ottawa they were very helpful and cheerful.
Very pleased with the service and staff.
Thanks to all of you and especially Gab!”
“So far experience here is much better than the Coventry road Canadian Tire. The guy here also, asked me to ask dealer what tire size should I get. But, he also explained why isn't this safe for him to recommend a tire for my car.
He was also kind enough to provide me an estimated quote, based on the fact that I may go for a downsized rim. Really appreciated his efforts. The other day at the same store, another employee helped me to decide what's a potential fit for my car.
I mean I totally get it, that I should confirm from a dealer before making the purchase. But I still feel, anyone who sell tires should be able to do some research and tell for sure what's the best fit.
They delivered the same message as the Coventry store, but unlike them, had a super helpful attitude. Loved it.”
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“My wife and I recently visited the plumbing department at the Home Depot on Cyrville Road in Ottawa. We met an employee named Raj to whom we explained our predicament with a recent purchase from another Home Depot. He took the time needed to make sure our problem was resolved. We were absolutely impressed with his thoroughness and care. What excellent customer service! Raj, you made our day. Thank you. We will be back to shop and tell our friends and family about you. :-)”