“Went in twice in the last 4 months, and both times we were welcomed very well by their sales representatives. I never felt like they were pushy and trying to get a sale, I really felt like they wanted to help us find exactly what we were looking for, and both times, they did exactly that! Their warranty is also super awesome, if you get it and don't use it, you get that money back as a store credit when the 5 year warranty is over. It would be silly not to get it, everybody wins!”
10AM - 6PM
256 Elgin St, Ottawa“Amazing customer service and great selection!
Service was above and beyond, the lady chased us almost two blocks as there was a paid purchase left behind. Can’t wait to stop in again for a new item.”
9:00 AM - 5:00 PM
50 Slack Rd, Nepean“Found them by accident when we were looking for a specific granit. I wish they had come up sooner in google searches. Would have saved us a ton of time! The selection is amazing. So happy with the quality of the product but also the install and professionalism. The gentleman who came to measure and install were fantastic! We've had our counters in about a month. We were even able to get a cutting board out of it for an added piece for hot stuff . Very happy. Definitely recommend this business.”
“We recently purchased a dining table and chairs from JYSK Orleans, and Donnie (the salesman) provided exceptional service throughout the process. He was knowledgeable, patient, and went above and beyond to ensure we found exactly what we needed. We are incredibly pleased with our purchase and deeply thankful for his help. Highly recommend Donnie and JYSK!”
9:30AM - 9PM
1501 Innes Rd, Ottawa“I love HomeSense, and if I want to buy something for the house, I first go to HomeSense. Most of the time, I can find the items I want right there, and the prices are always great with a good variety of products. However, each location has different items, and there are a few locations that are better than others, so if you're looking to buy something, make sure to check out a few different locations”
“West of Main has a really good curation of products and we are always looking to support Canadian companies.
We had one mishap of product arriving damaged, but the professionalism and timeliness to resolve the issue was top notch! We get it, things can happen no matter which company you are working with but the urgency in which they addressed and rectified the issue for our client was awesome.”
9:30AM - 5:30PM
25 Chem. de la Savane, Gatineau“Francis advised us very well. He guided us well by asking good questions about our needs. He knows his products, their qualities, etc. very well. He was patient and very helpful. I recommend it!”
10AM - 5:30PM
851 Bd Saint-René O, Gatineau“I dropped my framed jersey since moisture got into the frame and Gerald was able to take it apart to save it. His service was great and since it was a simple job he didn't charge me! I'll be back when I need some framing done, what a great guy :)”
“The quality of work from the Art framing shop on Merivale rd is second to none I have my cigarette cards matted and framed their for many years that requires maticuless measuring and cutting of each card of a set of fifty. The staff are friendly and co operate with great suggestions for your framing needs highly recommended Five Star serviceJed stone”
“I absolutely love the customer service at this location. Very friendly and professional. I ended up buying a Stanley cup that everybody is raving about and they had a bunch of different colors. I’ll continue to shop there.”
“We have bought several paintings from Koyman Galleries over the last few years. We like the range and selection of Canadian artists they represent and find Eddie very personable, knowledgeable, and honest in his feedback and advice.”
“There"re two Fabricland stores in Ottawa area. One is in Ottawa, and the other one in Orleans.I visited both, and what a difference! Like two different planents they are!The one in Orleans is so clean, well organized; their staff is very friendly, helpful, and they all look happy. The place has wonderful energy!Frankly, I didn't find ANY of the above in the Ottawa store; in fact, I left there quite unhappy promising myself to shop somewhere else next time. So, if you need to shop at Fabricland I suggest the Orleans' one. They also have a better choice of fabrics and accessories, and it's easier to find what you are looking for.”
“Every time, and I mean EVERY time,there is always a wee treasure to be found. I visit every few months, but I overheard regulars talking about weekly new stuff. Mmmm. Yes, please!Pictured: book ends, sealed containers, and framed birds pictures.”
10AM - 6PM
1075 Bank St, Ottawa“I was surprised to find that they had the exact sized frame that I needed, ready made! They were so lovely and as they put the artwork into the frame for me (thanks), I browsed the store. I loved everything. It's the perfect store to buy a unique gift. I'm going back to have an old print framed as I trust in this company 100%.”
“I like the treasure hunt aspect of Winners & HomeSense Orleans. Usually can find something good. My only frustration has been the lack of cashiers (on certain occasions).”
“Suite Dreams has by far the best linens in the city. They have friendly staff who are happy to help with anything you are looking for. They offer a great selection of fine linens, and home decor at multiple price points to fit your budget and needs. I have been a customer here for years and I will continue shopping here for all my bedding and home decor needs. Their quality is top notch and their linens last a very long time!”
10 AM - 9 PM
Swatch Rideau Centre, 50 Rideau St, Ottawa“I went to the store on two separate occasions and on both occasions I had a wonderful experience. The person who made my experience wonderful was the clerk was working on both occasions. She was a beautiful dark skin thin young lady… I’m really sorry I forgot your name! I am from Ottawa and when I travel I always buy gifts there to bring to my friends are abroad. The first time I bought smoked salmon in a wooden box with Inuit art on it. The second time I bought two bottles of large maple syrup with some maple butter. The young lady who’s served me was so pleasant and patient with me. She even googled for me if it was allowed to bring smoked salmon on a plane. She made pleasant conversation with me and when I bought the maple syrup she went through the effort of wrapping them carefully so they don’t break when I put them in my luggage. The store is beautiful. They have amazing beautiful souvenirs and artwork. There is another store downstairs not affiliated to them but just not as good. I did compare the prices and although this store is much more high end,the prices are much better. Not to mention they have way better things. More creative and beautiful things. I was looking everywhere in Ottawa for the smoked salmon with the Inuit art on the box. I was very stunned when I found it at the store but pleasantly surprised. To the young lady working at the counter again I am sorry I forgot your name but you are amazing. From now on I know where to go to buy my souvenirs from Ottawa.”
“Excellent service, super helpful and informative sales people. Great sales and lots of choice. Easy to get to, fairly central/south. I go there regularly and always get what I need and then some!”
10AM - 6PM
471 Sussex Dr, Ottawa“Ah this store was a delight to visit for me and my service dogSo many cute little home decor items and ideasCustomer service was greatArt and creative workThe furniture was affordableSome really great material of rugs for living room for abt $250I got taper candles but im going to get the wheat plant with a nice vase probably will cost abt $30 bucks for both”
10AM - 8PM
1800 St. Laurent Blvd, Ottawa“I bought a sofa and a love seat at a good price a few weeks ago and have appreciated this store’s management in resolving an issue I had with the love seat. Thanks again!”
“Came to buy stools and forgot my measuring tape. They had one just for people like me. I wanted to try a stool that was on the top shelve, no issues. When we went to order, they didn't have 4 at the store but were able to order it to another store that I was traveling by later that day. The other location had the items at the front, and it was a quick show of receipt, and then I was off.”
“We wanted to write this review to say how well we were treated by Victoria at Bouclair in the Trainyards two times in a row now, in 2024. We came in looking for help with an issue we had with a lamp, and she was amazing to work with. How lovely it is to have someone genuinely care about how to help you, and do it with charm and grace. Very refreshing and uplifting to be treated well. We will always make this store our choice when shopping for the lovely items at Bouclair. All because of Victoria's lovely attitude. Thank you Victoria.”
“It's always a pleasure to visit this family lighting store. The value for money, as well as the pre- and after-sales service, are simply unrivaled in the region. I wouldn't go anywhere else. We have purchased almost all of our lighting fixtures, both indoor and outdoor, here, and we continually receive compliments. Stores offering such human service are rare today.”
10AM - 6PM
590 Industrial Ave Unit #1, Ottawa“My mom and I had a great experience with Stacey and Tallia at this location. Both girls were so lovely and very helpful and even went as far as to place the very heavy table we purchased into the car for us! It was a Super dooper experience:)”
10AM - 9PM
135 Rideau St, Ottawa“Always a pleasant experience when I shop here, I’m a regular now it seems.
The in-store team is always helpful when you’re spontaneously browsing or just window shopping. Evan helped me out with an issue I was facing and was able to go above & beyond, and solve it!
Those responsible for order picking do a great job to have your pickup orders ready to go well within 24 hours, often sooner than you thought! Things happen & sometimes things takes longer than that you’re used to but I’ve never had to wait close to 24 hours. The workers are working hard here, don’t give them too much hell for issues out of their control!
Their app and website is very useful for knowing when things you’re eyeing go on sale and they have a rewards program which is always fun when you’re spending your hard earned money on mostly quality clothing!”
“I am a new customer to this store and was impressed to find a large selection of the material I needed!
At first I was disappointed that the staff are unable to give recommendations on cutting lengths, but given how many customers in other reviews have used this against them it makes sense that they don’t want to be liable. They have however given me several inches(up to half a meter!) more material than what I paid for each of my visits!! So I can’t complain!!
The staff are also very friendly and helpful, .
Good service and going the extra mile! Makes fabric shopping here a pleasant experience ?”
“Fantastic Service! My wife and I needed to purchase 2 ceiling fixtures. Julien Philion was amazing. We discussed what was important to us and he showed us fixtures that could meet our needs. He explained design considerations, delivery and price. I also had an older track lighting system and Julien successfully located the replacement parts I needed. I recommend Julien and Multi-Luminaire.”