9:30AM - 6PM
1900 Innes Rd, Gloucester“Wow! What a great experience we had this morning <3
So, my husband and I decided to get out today to shop around for a new mattress and this was our first and last stop. Catherine greeted us at the door and when I started with “we’re just going to have a look around” she explained that buying a mattress is a learning process and they would like to give us a quality experience with a professional guide to help us. I'm not going to lie, I was tired and a bit grumpy but having been in sales most of my life, I understand that as a sales person you always want to communicate with the customer as best as possible. Tired as I was, I agreed to the process..
I’m so glad I did!!
Honestly, I have no idea what the outcome would have been if we had been left to figure it out without her. It’s been a VERY long time since I bought a mattress and things have changed so much that likely, I would have felt overwhelmed and just gone home.
The quality of care given to us not only ended in us purchasing our perfect bed but also made me feel like there was absolutely no need to look anywhere else. I would highly recommend to anyone that they skip the rest and just head straight here. We were with Catherine for roughly 2 hours and her level of patience with us was TOP SHELF!
Thank you Catherine for your amazing service
Monique and Ted”
10AM - 5:30PM
1940 Innes Rd, Gloucester“Fantastic Service! My wife and I needed to purchase 2 ceiling fixtures. Julien Philion was amazing. We discussed what was important to us and he showed us fixtures that could meet our needs. He explained design considerations, delivery and price. I also had an older track lighting system and Julien successfully located the replacement parts I needed. I recommend Julien and Multi-Luminaire.”
“Went in twice in the last 4 months, and both times we were welcomed very well by their sales representatives. I never felt like they were pushy and trying to get a sale, I really felt like they wanted to help us find exactly what we were looking for, and both times, they did exactly that! Their warranty is also super awesome, if you get it and don't use it, you get that money back as a store credit when the 5 year warranty is over. It would be silly not to get it, everybody wins!”
“Staff were friendly. Parking is out front but they may ask you to drive out behind to pick up the mattress. Note: Google maps has you drive through a parking lot just prior to arrival. You can trust it as it does work out but it is kind of surprising!”