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“I had the pleasure of being helped by Suzanne. She is knowledgeable, experienced, friendly, and explained a tough situation in a concise manner. Thank you Suzanne!”
“my name is Alves and I came in contact with Asma at alterna bank at billings brige. I found her to be very warm, accomodating and she has been willing to take the time to explain all my questions and concerns. I constantly go back to her because I enjoy the service . I would also recommend anyone who is looking for personal banking service to contact Alterna saving at Billings bridge .”
“I just closed my first loan with Focus Financial, and I have to say I’m very pleased. The staff truly made it easy for me from start to finish and funded the loan without any issues, for this Focus Financial receives a 5 star rating.”
“If you are looking for a financial institution with excellent products and services - I recommend Comtech! In particular, the customer experience is fantastic. Staff remember you as a person and are always helpful and empathetic. A great place to have your business account.”
“Sebastian B. really steps up to sort out any customer issues at CIBC, delivering surprisingly great service for a retail bank. He makes everything about banking smooth and easy. I highly recommend him as an advisor. I rarely post reviews about banks. I'm super glad he's there!”
“I called my TD Branch to make an appointment to open an account for my son. My Branch didn’t have any availability but was able to make an appointment at a neighbouring branch. Right from the get-go, Pablo V was absolutely incredible. He was so personable, kind, gentle and understanding with our son. He truly made this a fun and memorable experience for our son. We are very grateful for his kindness and patience.”
“Pardeep offered very efficient and professional service during my transaction. It was great to have friendly service from someone with a smile and great personality.”
“I want to express my great appreciation Samanah's hard work during our visits with her. She was most attentive and addressed all of our concerns in a very professional manner. Her attention to detail was most appreciated. She is very talented.”
“I visit this Alterna Branch every couple of months to make deposits into my account. I have always found the staff to be friendly and courteous. I feel valued as an Alterna client and I sense a personable, community-oriented atmosphere at this branch. I find this to be refreshing as far as banking institutions go.”
“A teller here gave me erroneous information on two occasions, the first cost me money for fees I was told I wouldn't incur, the second cost them my community association's account after embarrassing me in front of our board. However, two of their staff are super-helpful and accurate enough to make up for the rest - you'll quickly find out which ones if you deal here regularly!”
“I am very please with the service I got at this branch . Mourad Abdelmonem help me resolve my problem after going to two other bank’s with no help…thank you for excellent service”
“Had a great experience with Ali & Fatima At this branch, they helped me with my mortgage renewals. They both worked hard on running the extra mile and getting me a great rate. Thank you for the exceptional service !!”
“I’m new to this branch and was helped by Rajeev for my small business banking. I must say I had a more than stellar experience. He really made sure I was taken care of and went above and beyond to help me. New happy customer. ?”
“I love coming to this branch, most of the business services you need can be done here that can take weeks at other branches. Helps to stop by and simply ask, worth the trip!”
“My experience so far with the branch has been very good. My interaction so far has been with one of the Senior Bankers, Bryan. Bryan has been very professional, but at the same time very friendly, helpful, informative and very fast during our communication. Thank you for your support Bryan.”
Closed
186 Bank St, Ottawa
Banks
“I use this branch almost exclusively when on the downtown core. The staff are friendly, efficient and knowledgeable. Full service banking is available as well as two ATMs. The downfall is that access to ATMs is not 24 hours.”
“Zi was the best bank teller I could have had. I went in on Wednesday extremely stressed out and she immediately calmed me and helped me fix the situation. She even called me the next day to let me know everything had worked out. She’s the best!!!”
“I came in a little anxious and worried my problem wasn’t going to be solved but Xinyang and the management did everything they could. I’m so happy and very grateful they were able to help me!”
“My favourite Scotiabank in Ottawa! I have always had really good service here! The bankers are very helpful and friendly. This isn't the closet location to me but I still choose to go here because of the great service.”
“Staff very friendly and welcoming more than any other branch in Ottawa.
There might be long lines at some times but this branch is located at the heart of downtown area so its a normal thing.”
“BMO have always exceeded my expectations while all my experiences dating back to the 1970's were positive. I would especially like to thank Miss Lisa Levac (Branch Manager) for her professionalism but also for her kindness after I had a death in my family. Scotiabank were so very rigid! Thanks Lisa! 5*****”
“Really satisfied with the welcome, the support was very quick, and the agent “Rayan” was very helpful and top notch, thank you again for the entire team at this branch”
“Took almost an hour to complete my international cheque in euros because it was an unusual ask. But the employee's determination to complete this task was great and everything work out well.”
“Very kind and generous customer associates.They had patience and a generous approach to providing me with excellent service.I would definitely recommend this branch.”
“(Translated by Google) At each visit, I always receive a warm welcome and service that meets my needs.Too bad the branch does not remain open from 4 p.m. to 5 p.m. because at each service I have to take time off.(Original)Á chaque visite, je reçois toujours un bon accueil et un service qui répond à mes besoins.Dommage que la succursale ne reste pas ouverte de 16h à 17h car à chaque service je dois prendre un congé.”
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“Great bank. Service was excellent today. I appreciate the help I received when I had issues with my account. Everything got fixed in a pleasant and timely fashion. Thank you!! 10/10!!!”