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May 2024 by Nanu Gupta
I went to rona today to cut some plywoods. Justin was so helpful at the customer service desk. He made sure that I don't get any problem to put those plywoods in my car. Thanks Justin you really made me happy by your incredible service.
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May 2024 by David Cole
Always have a good experience here. On my last couple trips we were helped by Nitin who is the best offering great advice, help and is super nice to our family including young kids, the world needs more people like him, great person!
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May 2024 by dave wysocki
Brendan was awesome, answering all our questions, going above and beyond. This young man will go far...unfortunately the bar code that I was given to fill out survey sent me to a sketchy link, guess I won't be eligible for the prize.....Brendan 10/10
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May 2024 by N Jay
Ordered two large hardboard white closet sliding doors and they gave me three small doors with a two track systemI called several times very politely and the store nor the delivery department will get back to me
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May 2024 by James Mcintosh
Helpful friendly staff. Not a big Rona store.
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April 2024 by Prince Khan
I ordered a product online 2 weeks ago and had to return a few as they didn't fit. Everything was smooth and the store did the refund no problem. I went back this time as the size of the new product didn't fit, and was told that the system is not showing a way to do the refund (similar products were returned). Was told to go online and spoke to MariemB on their live chat who stated that their policy is to return online products through making a shipping label. Excuse me what? I paid for shipping costs and the expectation should be that I can return the item in store, not go through extra hassle. Nope, because they have "policies" I was told this is the only method. But clearly 2 weeks ago the policy allowed for an in person return. No wonder Home Depot is far superior in every way. What a joke of a company. Never returning here, and you should never buy from them either.
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April 2024 by Alex Bond
Nice local store, but chose is a bit limited.
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April 2024 by Elaine K
Great customer service. Had great price on smoke detector that I was looking for and checked to see if it was compatible to the sample I had.
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March 2024 by Judi Henry
We went to Rona today to get a price on an item.It’s a special size. We went to the counter and we appeared to be disturbing about 4 - 5 staff standing there. We seemed to be bothering them with our presence ! They gave us attitude and we won’t be stepping into Rona ever again ! Not sure what has happened to that store !
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February 2024 by Dan Rodgers
Did not have what I needed , staff was there to help and confirm that they did not carry what I needed
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December 2023 by Ardis Snow
It is one of the smaller Rona stores but they do a great job of stocking a lot of stuff. Usually when I can't find things at the larger stores, this location has it. I should just start here first.
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November 2023 by Marc Miron
Nice place to go easy access to the store quick check out
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October 2023 by gianluca galifi
Amazing staff. I went to Rona to pick up some lumber. When I was checking out, Sammie one of the great employees at Rona ask me how I would be getting home as I looked young to be driving, I said that I would be biking. She immediately said that she would be going on break soon and would drive it for me, and she did just that. I want to give a huge thanks to Sammie for going out of your way to help me!! I really appreciate it!!
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October 2023 by Parwin Nesha
One of the store manager, Nitin, is a poor excuse of a manager, he's full of himself. We had an extremely bad experience with him, unlike other managers in the Georgetown store! This is the first time I've ever written a bad review for any store!
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June 2023 by Jacob Harmer
Rona exceeded my expectations with their exceptional service, extensive product range, and commitment to quality. The knowledgeable staff provided excellent guidance, and the store's clean and inviting atmosphere made for a fantastic shopping experience. Highly recommended!
