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February 2024 by Jax
Fav location!
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August 2023 by Rachel Case
I want to take a moment to highlight the exceptional service I received from Michelle, the manager at Ardene Georgetown. Her dedication and willingness to go above and beyond truly impressed me.I recently spotted an item online that I was eager to purchase. After a quick call to the store, I was fortunate enough to connect with Michelle. Not only did she locate the item I was looking for within the store, but she also went the extra mile by promptly putting it on hold for me. Her efficiency and attention to detail were remarkable.Michelle's professionalism and commitment to providing an outstanding customer experience are truly commendable. Her friendly demeanor and willingness to assist made the entire process seamless and enjoyable.I am grateful for Michelle's assistance and expertise. She exemplifies the kind of service that keeps customers coming back. Kudos to Michelle and the Ardene Georgetown team for making shopping a pleasure. I highly recommend this store for anyone seeking exceptional products and service.
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August 2023 by Katarina Granic
I recently had the pleasure of visiting the Ardene store in Georgetown, and I must say that my experience was nothing short of exceptional. From the moment I walked in, I was greeted with a warm and inviting atmosphere that instantly made me feel welcome.I had the pleasure of interacting with the store manager, Michelle, who truly went above and beyond to ensure my visit was enjoyable and successful. Michelle's remarkable customer service skills were evident as she took the time to listen attentively to my needs and preferences. Her extensive knowledge of the store's inventory and her keen eye for detail were evident as she expertly assisted me in finding two perfect bags for my upcoming vacation.Not only was Michelle incredibly helpful, but her kindness and approachability made the shopping experience truly delightful. She was not only attentive to my requirements but also engaged in friendly conversation, creating a genuine connection that is often rare in retail settings.I must commend Michelle for her outstanding professionalism and dedication to her role. Her ability to provide top-notch assistance while maintaining a friendly and personable demeanor is truly commendable. Her passion for ensuring customer satisfaction is evident and greatly appreciated.In conclusion, my visit to the Ardene store in Georgetown was a memorable one, largely due to the exceptional service provided by Michelle. I am grateful for her assistance in finding the perfect bags for my vacation and for making the entire shopping experience a joy. I highly recommend this store to anyone in search of quality products and outstanding customer service.Thank you, Michelle, and the Ardene Georgetown team, for exceeding my expectations. I am looking forward to future visits and will undoubtedly spread the word about the wonderful experience I had.
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August 2023 by Nicole Pehar
Ardene Georgetown just became my go-to store, all thanks to Michelle! She's a true rockstar.Michelle's upbeat energy and extensive knowledge of the store's items are impressive. She's not just a salesperson; she's a style guru too. What blew me away was how genuinely kind and friendly she is. Chatting with her felt like catching up with an old friend.Michelle's passion for helping customers is clear, and it made my visit unforgettable. If you want an amazing shopping experience, head to Ardene Georgetown and ask for Michelle. She's a shining star, and I'll definitely be back for more shopping fun!
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August 2023 by Katelynn
Very rude and unprofessional manager. Implied I was going to steal because I wanted to use the fitting rooms
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August 2023 by Gabby T.
Awful customer service. The clothes are overpriced. The manager consistently goes in smoke breaks. You have to hunt down an employee to get you a fitting room. One crappy, poorly made, fast fashion t-shirt it about $30. I understand that this is how most brands are (and it's a chain brand) but come on, if I'm paying that much the service should be better.
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June 2023 by Nicky Nevins
Absolutely love this location. Always clean and well organized. The staff are so nice and willing to go beyond. Michelle is my favorite of all and love shopping when she's in. She always has a smile and is willing to help and be honest. My 13 yr old daughter is in often and when I need to get a gift or pick out accessories she has always been spot on. Thank you ladies.
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June 2023 by Alycia Harris
HelloI have been going to the Georgetown mall Ardene ( 280 Guelph street ) for almost 5 years, as well as my best friend has been going there even longer. Pretty loyal customers if you ask me.Unfortunately as much as I hate to say this but we will no longer be going to that location. because, we had the rudest experience today over asking a simple question.My best friend had asked a young lady a question... she has long brown hair and was in a low pony and she was wearing all black. My best friend proceeded to ask where T shirts were that where supposed to be paired up with a sign, and the young lady answered with " I dont know that is an old sign " There are plain T shirts over there" which didnt answer our question.. and my best friend replied with "thats not what I was asking... but maybe that sign should not be up if it is wrong" and the young lady just looked at us rolled her eyes kissed her teeth and walked away.We are both extremely disapointed and disrespected, I am sorry to say this but she dosent run the world or place and should never treat a customer like that. Sorry again But we will take our money to a different establishment.Thank youAly
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May 2023 by Diana Egerton
Never a dull moment, I was shopping at our local Ardene’s today with my daughter, Lovely staff throughout, they were so helpful, there to answer any questions she had and helped us find everything we needed. While shopping we had the privilege of watching the staff conduct themselves in such a professional manner, while dealing with an unfortunate circumstance.A woman in her mid 40’s decided she should shoplift. The Manager and frontline line girls professionally conducted themselves and dealt with the situation at hand. It all happened so fast. Anyone thinking about stealing from this store should think twice. These women will catch you. They are quick and might as well have eyes on the back of their heads lol. Great experience overall, will definitely be going back soon to check out the cute summer clothes they had. We ran out of time today, unfortunately.
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March 2023 by Matthew Galliford
Great sale on now. Exceptional service, great selection.
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February 2023 by VIctoria Berndt
Had the most amazing experience with Michelle & Riley today. They did a wonderful job styling me for my date tonight. Loved the new collection and the store was so clean and tidy walking in. Will definitely be returning!
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February 2023 by Chelsey Lehouillier
All the complains about Michelle the new manager ? she tried to steal my job, made everyone turn against me. Left and now I make 30$ an hour. Nasty people never win :)
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December 2022 by Jamie Moore
Waited at checkout for 10 mins while staff were chatting at the fitting rooms. I shop here a lot and it’s a consistent problem
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October 2022 by P K
Very rude customer service by Arden manager (cashier :67288) when I purchase 1 item she said just 1 item on top of that she scream to employee for remove some boxes while I am paying I asked about ur 20%of while downloading app advertising she is dam rude expressions while my husband said I guess u r very busy u r not paying attention on ur customer she is angry on us and said camera is still on u can complain wherever u like and we ask about manager she said I m manager no one can do anything. Very disrespectful behavior she refused her name as well she said u can find in yr receipt.. I am attaching my receipt too.Neither I will go nor I suggest to buy anything from ardene..
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July 2022 by avarnya goel
Went there with my husband during afternoon hours on a weekday to avoid the evening rush. Spent half an hour to pick some clothes I liked and went on to try them only to be told all the fitting rooms are closed as their staff called in sick. I understand the situation but the manager was extremely rude (almost angry) to be shopping there and asked me to leave the clothes on the counter. We left immediately only to hear her complain to another staff member of where I left the clothes. Such a shame because as a planned to spend some money today. NEVER GOING BACK TO THIS STORE.
