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July 2024 by cindy taylor
We had someone hit us in a parking lot. It appeared our side bumber & mud flap were damaged. We like very much to support small town small businesses with good reviews so we took it to Thompson-Hartle Autobody. That was the 1st & very best thing we could have done. We called made appointment to get an estimate got in the same day. They looked at was going on with it, took it in the shop right there & then & fixed it no problem. This is to us 110% the best customer experience.
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May 2024 by Allister Payne
Amazing work top quality and amazing finish work. If you want it done right the first time. No issues spend the money for peace of mind!. You won't be sorry.
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April 2024 by Ingo @ DOT Communications
Amazing service. Highly recommend!! ?
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March 2024 by Pat Lynch
Unbelievable attention to detail and level of service!!!The car I brought to them had over 250 hail dents, cracked windshield and other issues as a result of a large hailstorm. This car is very near and dear to my heart, and is a very rare model. They unfortunately were not able to get replacement parts with it being so rare so they were forced to pull all of the dents. They ran into a number of complications as it had been in a previous accident with subpar work.(Was not Thompson Hartle that repaired it the first time.) they were able to problem solve every one of these issues. The final result was perfection. Every line every gap in every panel was perfect. The paint was identical to the factory Mercedes paint with without any blemishes or orange peeling. To top it all off, the car was returned to me, completely detailed inside and out. I was absolutely astonished at the level of service that was provided and cannot possibly explain how grateful I am for what they did.
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January 2024 by Julie Moore-Cantieni
We highly recommend this excellent company for their personalized services, knowledge, competence, resourceful attitude and excellent customer service even during a busy period like Christmas time!We did regret of not using them from the beginning!Our car got hit in April 2023. Our insurance did bullied us to use Carstar in Lindsay.Our experience with Carstar was extremely unpleasant. They dragged the simple repair over a period of 8 months (repair still unfinished in December 2023), coming up with all kind of excuses and lies. The receptionist even hanged up while we were talking over the phone. The repair bill was over $7k.As per Dec 2023 our car wasn't completely fixed!Because of the really bad service at Carstar we even changed insurance company!In December, we decided to call Luke at Thompson -Hartle Auto Body in Fenelon Falls. We wanted to finish the car repair once for all.Luke was just amazing! He was so resourceful and creative that our car was completely fixed within a week!!!We are so grateful for their competence and sense of urgency! Thanks Luke you are the best!If you are in the kawartha lakes area and you need a body shop go to Thompson -Hartle Auto Body!!!They are honest people who cares and knows how!??☀️??
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December 2023 by Tim Wessell
Great service, friendly atmosphere, and good location & layout make this a top auto body shop!
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July 2023 by martin kerstens
Great body shop to deal with , Luke is awesome . Workmanship top shelf !
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May 2023 by James Mousseau
Great honest people and great work. Everything explained perfectly
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April 2023 by josh mc
When they explained how they were going to fix my truck I could tell these guys knew what they were doing, and they were going to do a good job. Great establishment & easy people to deal with.Services: Painting
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April 2023 by Paul Hinderyckx
Professional and friendly service, Luke was accurate with the estimate. My car was returned to me washed, and the repair looked perfect.
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March 2023 by Ron Gobbels
Excellent service. Great to deal with. Highly recommend.
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March 2023 by Michael Stotesbury
Luke is a great guy to do business with.
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March 2023 by Ron Osborne
First question: is it for insurance … Only interested in high value insurance claims… they obviously like open ended repair orders with no estimates. Tried to suggest major body panel re-alignment needed for a minor incident… can’t fool someone who has done bodywork for 45 years… won’t ever use them. Insurers beware!
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March 2022 by Andy Bellwood
Very helpful and conscientious. Great work
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March 2022 by Brent Lampkin
Got my new hood painted here and couldn't be happier! 100% recommend and will use again!Services: Painting
