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October 2024 by EDWARD ALBANESE
The Virgin Plus Store in The Albion Centre is a great place.
The staff at this store are amazing.
Very friendly and professional people.
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October 2024 by Leah Melcher
CRIMINALS! I LIVE 4 HOURS AWAY FROM THIS LOCATION YET A PHONE WAS PURCHASED ON MY ACCOUNT IN THIS STORE WITHOUT MY KNOWLEDGE. HOW IS THIS EVEN POSSIBLE? THE PHONE AGREEMENT CONTRACT WAS LEFT BLANK, NO SIGNATURES FROM THE CUSTOMER OR AGENT SELLING THE PHONE ON THE CONTRACT!! SHOP SOMEWHERE ELSE TO AVOID THESE EMPLOYEES HAVING YOUR PERSONAL INFORMATION!!
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October 2024 by BARBARA Ofori
This virgin is so good u can try it
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October 2024 by Ash Bashir
Janvi is truly exceptional in her field, demonstrating professionalism and efficiency in all tasks she undertakes. Her extensive knowledge and expertise enable her to navigate through challenges effortlessly. While others may falter, Janvi shines by swiftly resolving issues with a passion for her work that is truly commendable. Without a doubt, she comes highly recommended for her outstanding abilities and dedication.
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August 2024 by June Dass
This store is one of the worst mobile store you can go to. Staff is always on their cell phone and when you ask them a question, they tell you to call customer service directly. After having 3 horrible experience there, I switched cell phone provider immediately.
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July 2024 by Adarshpreeet Singh
Navjot Kaur has
Great customer service,
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July 2024 by Catrin Fasha
Amazing service, stuff I really prefer people to buy stuff from that store exactly.
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July 2024 by Shikenatu Precious Uzodinma
Thanks to my lovely friend Janvi
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July 2024 by Elena C.
Not a pleasant experience:after few days of mistakes and useless calls to cust care, was asked to go to the store to validate my address as the Sim card was sent to the wrong address. All I need was the validation of my document; the scan was not working, so it was supposed being in and out the store. Instead the girl tried to call a couple of numbers (I am not sure why), keeping repeating she knew what she was doing (I had no doubts), but got frustrated I guess because the issue she was trying to solve, did not match my and Virgin's request. I still don't understand why she just got up and said she was not able to help me because I was questioning what she was doing. I was basically kicked out of the store. I just was asking not to go through again all the useless calls of the previous days and process this validation,whenever possible. I never felt so humiliated....
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July 2024 by Parth Panchal
The girl called ‘nav’ is not with her words
. He charged me service connection fee and told that the fees will be reverted within 2 days. I had to visit the store 2 times and still had to wait.its like giving fake promises to sell SIM cards .
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June 2024 by Annette Richards
Very good experience with yang -.... loved the service
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June 2024 by Derrick Wilson
Very good service. I am very happy with my phone and plan. Thank you nav
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June 2024 by Nanda Narine
Your service is very good and very kind. I like the way to did it my service. I will come back to upgrade my phone as well. Thank you so much Nav
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June 2024 by gurdit singh
I got my device from Yang really like the service it was fast and I am very happy with my pro max. Will vist again
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June 2024 by Chandan Arora
Jahnvi is amazing at her job. I came into the store to inquire about new phone plans and to resolve a ton of difficulties given to me by the customer service phone line workers. She got on the phone with customer service and sorted everything out for me. She stood on business.
Thank you Jahnvi for your excellent customer service and support skills.
