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October 2024 by 김니콜
I bought corn two days ago and opened a plastic wrap to eat the next day, but it smelled spoiled, so I asked for a change, but they didn't change it.
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October 2024 by C Chan
Ive been overcharged the past couple of times. Watch out because i do believe they try to scam q couple bucks here and there. When confronted, the cash lady will speak In Chinese to her colleagues as if you're the crazy one. She didn't want to pay me back the extra $ she charged me again so I will not be giving them another $$$.
I also waited for 20 secs for their staff to move out of the way so I could pass, but he pretended I didn't exist until I politely asked him if I could pass by.
Update: After being asked to email the company because of this review, they did not respond. I truly hope they stop scamming their clients.
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October 2024 by G A
I compared the prices I paid here vs. the veggies I paid for at Food Basic. The prices are definitely better here
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September 2024 by Uma Paskaran
Nice, convenient little produce shop for when you need to grab something in a pinch. The staff isn't the friendliest, but I usually just go in and out within 2-3 minutes max, just to grab a couple of things... So it's not a big deal to me.
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August 2024 by Beam52
My go to place...best produce anywhere..their reduced items are nicer than Loblaws or Metro front line...some reviews talk about rudeness..some of the staff have little or no English and are job focused..as far as overcharging it has never happened to me nor have I ever been yelled at ...people need to chill out
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August 2024 by Melanie Bacchin
They have no concept of smiles. Or even thank you. They are simply miserable and rude people. If they want past you they literally push past you. Not once a thank you. Last time I will spend money here.
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July 2024 by Lisa Annabel
There’s a huge opportunity to improve the experience. Everyone who works there is unhappy. There is one man at cash who is super rude. I am a regular customer and always pay with my debit card. They don’t accept credit cards. Each week they tell me I can’t use my debit card because it has a Mastercard logo on it too. So annoying. While the prices are lower than most places, it seem that they are typing in random numbers or adding in extra amounts to my bill. I try too limit what I buy there to minimize the risk of being overcharged.
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July 2024 by k h
Worst customer service ever!! They are so rude!!! I went in before closing time and there were many customers inside. I told the guy please I just wanna buy 2 things please, he yelled at me and said i can't go in. So rude, they have no clue what customer service is.
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June 2024 by Bharath Kumar
This place is horrible and the young kid yells at customers, he is very rude. Very bad customer service, the place is very dirty too
We come here often, not anymore, stay away
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June 2024 by Chloe Hau
Neighborhood fresh fruit and veggies market. Great prices. Cash and debit only.
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May 2024 by M k
Pricing is very shady . When you ask for the receipt its totally different
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May 2024 by Jonas
One star for the HORRIBLE customer service. Younger guy who works there is ridiculously rude, yelled at my mom while we were shopping because she was trying to pick out which figs had not gone bad. Who the hek do you think you are? This establishment is illegally run too. STAY AWAY. Cannot stress that enough.
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February 2024 by Jamar Townsend
My wife recently visited this store and had one of the most unpleasant experiences ever! She was hurried out of the store while purchasing some produce. The customer service was extremely poor!
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December 2023 by Vanessa D'Amico
We love Valley Farm! I've been a customer for 8+ years. The store is always busy so the produce turns over quickly. It's more fresh and usually less expensive than what you'd get at a grocery store--don't bother buying berries or eggs anywhere else, they won't be as nice. I really hope they're able to get a retail spot when the plaza is redeveloped into condos! As a side note: We've never had a problem with being mis-charged at the register or the other issues reviewers describe. It sounds like there may have been some training issues in the past that have been resolved.
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December 2023 by Salim Ben Mansour
The freshest and more affordable produce seller in the West End, I make sure to visit regularly. Even though it's not the closest for me, the savings are worth the detour. I particularly like to buy their greens in bulk quantities (kale, spinach, cucumber, celeri) when I do my juicing cleanses, it's my one-stop shop.