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February 2024 by Simar Singh
0 star for desk lady customer service
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January 2024 by Maria Petrucci
If I was able to give them a 0 for customer service I would have as a rating of 1 is too generous for the service that was given today. I didn't get a name, but the lady who assisted me was sitting at the counter for elderly. She was unfortunately hired for service? Lord help us! Her service was so disappointing to say the least! I was called back to return to the bank after receiving service earlier in the day. I initially brought my 82 year old mother to sign a bank draft reversal that didn't go through. We had to return because the document my mother signed was the wrong document paper. Instead of apologizing and giving us top notch service when we returned, she was asked to wait in the line again. My 82 year old mother. That lady who was brown and heavier set had absolutely no regard. Who does the hiring for service these days? And 30 years later as a customer? Why do we hire these types of people who clearly don't belong in this indistry? And the brown supervisor?So sad.
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January 2024 by Joel Vargas
On Monday I had the pleasure of meeting Anna To. She is extremely helpful and knowledgeable, for two years i’ve been sending money through td and she was the first person to advise me that i had options on saving money one my transactions… She is a True professional and because of ppl like her i will continue to bank with TD.
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October 2023 by UTR UTR
Super slow service
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September 2023 by Soyoung Kim
I should read the reviews first omg now I’m terrified because I’m waiting my credit card back I don’t think they gonna call me back. I opened my new access still doesn’t work. Customer service was the worst ever this branch must shut down.
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August 2023 by Ankit Kamboj
Always had a great experience at this location, but today I got yelled at by a teller when doing a transaction today. He name is Anmol Bajwa. She yelled at my mom and I and told us to go to CIBC for better service. Wanted to bring this to everyone's attention. The manager Jagdeep was very helpful by stepping in.Anmol Bajwa should be let go. Today (Aug 2, 2023) she came by my store in the mall and was taunting my customers. I will be escalating this issue and moving my business to another branch. Horrifying behavior.
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August 2023 by Anish Kamboj
An empoyee of TD, Anmol Bajwa, provided horrible customer service to my family. After we complained, she has post false reviews on our business page, is getting her friends to post fake reviews and is harassing us at our business. We have asked the assistant branch manager,Luca Mammoliti, to resolve this issue but he has failed to do so. We will be forced to take our business away from TD. This is horrible customer service and has not been addressed appropriately by management or the branch.
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July 2023 by Piranes Rajeswaran
Jeya Jacob the mobile mortgage specialist was extremely unhelpful and useless. Worst experience trying to get a mortgage. Gave us the run around for weeks asking for documents over and over again that we had already submitted to the bank. After all this to come back and tell us we most likely will not get it. I will be moving banks after this experience.Update: After posting this review Jeya calls me back trying to be helpful. I explained to her she's is unprofessional and that like I told her last time we will be going with someone else and closing out accounts after.
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July 2023 by Sahil Kamboj
This is a message on behalf of my mother. She went in to do a transfer and the teller named Anmol Bawja yelled at her and insulted her. She told my mom to "go to CIBC for better service" over and over in a rude and sarcastic tone. She furthermore told us to leave. I think she did not know how to do the transfer, which is acceptable, just ask someone else at the branch for help. I have been going to this bank for over 18 years and this is the first time we have had bad service. My mom was very happy that the bank manager (Jagdeep) helped to neutralize the situation and calm it down, but the overall experience was very disappointing. Please stay away from the teller named Anmol Bawja. Thank you.
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May 2023 by Gurpreet Kaur Pawar
Poor service I experienced with three representative they don’t know what their duties are. Big disappointment ……
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April 2023 by wansela Adam
I asked withdrawal fro RESP the lady said 3 days then i got nothing when i went yo check the status in the branch they said ohhh it takes 5-7 days. This is TD wherever you ask they give nothing. So disappointed
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February 2023 by Evgheni Lazaretnii Lazaretnii
My personal experience at this branch was top notch! Too bad i did not ask the name of a gentleman helping me! Tall, polite gentleman with approval of a manager was able to help me with something that was making my life hell for few days and after helping me with my original problem he recommended some upgrades that will help and benefit me in future! 5+
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February 2023 by Jerome Bridgelal
Had a good experience at this branch with alot of good advice from the Manager/ Supervisor on some services I was looking into as a foreigner.A bit of a wait time in the lines but all good overall. ?
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February 2023 by sai Sultani
It's so difficult to deposit money into my account cause their outside atm never works and the bank is closed when I am able to go to deposit money. Fix it !!!!!
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February 2023 by Shivam Gupta
Came to this branch for help with investment related topics.Both Amandeep & Sahal were very helpful
