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“The Sherway & Fairview (Kitchener) mall stores are amazing. Both stores are a must go whenever I go to those malls. Great staff, great products and fair prices. Matt at Sherway and the blonde guy at Kitchener (sorry I forgot his name but I he’s the manager) are phenomenal at their jobs. If I had my own business I’d hire them. Exceptional customer service they provide every time. Love Groovy, fantastic store based on unique products and incredible customer service.”
“Such a good experience! First time purchasing a pair of Vans ever. Walked in within the first hour of opening, strolled to the back and was immediately helped by Ian. Showed what I wanted, was shown the latest version. Ian was extremely knowledgeable! Very happy with my purchase (MTE-Sk8) and extremely happy with the experience! I'll definitely be back to this location!”
“Ingrid was such a kind, nice lady
Great professional customer service. Very efficient and helpful with my purchase. Thank you so much for your time and help.
Store has a huge variety and selection of shoes. Various styles and surprisingly, lots of sizes available. Huge sale section, very well organized and displayed. I have noticed an increase of prices even though with the instore sales/promotions. Bit steep but will agree of great quality material, brands, and shoes. Easy to a lot of free parking. Clean Store and easy to find what you're looking for.”
“The is the Closest location to me. The quality in that store is 5⭐️ 's. They have very good quality boots and shoes. I like their selection a lot, though I have wide feet. So I'm not always able to find my size 10.5 hehe. I now buy my jeans there too, again quality!! My favourite part, they carry Non ripped jeans?( I work in home improvement). The staff are nice and helpful.”
“Amazing service by Jason. Although the model of the shoe, which I was looking for wasn’t available at the store, Jason helped me choose the right fit and size with an alternative model so that I can order it online. Additionally, he was so patient with my queries. I would highly recommend.”
10AM - 9PM
25 The West Mall Unit 1775, Etobicoke
Shoe Stores
“Ecco shoes are top-notch—super comfy and high-quality. Big shoutout to Jen at the store for being so friendly and patient, especially when my wife kept switching between shoes. It’s rare to find service like hers these days. Thanks a ton, Jen, for making our shopping trip awesome!”
“Outstanding service, a very good assortment of stock. I started a job that required me to wear safety shoes. Visited another Marks but could not find the right pair. I walked into this store and was immediately greeted by staff and offered help in finding a comfortable pair. The large selection gave me an abundance of choice. Staff advice in making my choice was appreciated.”
“*Edit I changed my 3 star to 5 as the service here since Christmas/January has changed for the better. I see consistent, friendly staff, always great to talk to at cash and 3 of them finally convinced me to download their app ( always reminded to then kept forgetting til one of them had me do it in front of them for my own sake! (Awesome!)) I should have long ago but was never offered or encouraged to in the past. I no longer feel like I'm intrusive. It's not like I ever request assistance, I keep to myself but I appreciate the approach. Love Ardene's but most of the time the cashiers stay behind the desk and yell out their 'private' stories so everyone can hear and laugh out loud so loud, just uncomfortable. The girl who seems to be the manager, oh my God she is rude, loud and very unfriendly. Soorrry for shopping in your store, what are you even doing there anyway? One of the cashiers was nice though, at least the basic acknowledgment and a smile.”
“Very knowledge staff this is my favourite store and I come here too of yen just because of how great the customer service is. Thank you to everyone who help me and my family wall the sneaker journey”
10AM - 8PM
500 Rexdale Blvd, Etobicoke
Shoe Stores
“This is the best ardene I've been too! So big. So many selections. The change rooms are also nice and spacious. The staff are really nice. Next time I wanna shop at ardene in store im definitely coming here.”
“I have known this Shoe Store to be at 'Cloverdale Mall', for many years! I needed a new pair of winter boots; and decided to visit this well-appointed shoe store! I was not sure, when the store would close for the day ( October 31st). As I entered the store, I was warmly greeted by Anne has worked at this location, for 7 years! She is friendly, very knowledgeable about shoes she sells and she is very 'helpful' during the 'fitting': helping me with the new boots AND helping me put my old boots back on!! I also met Liz, who has worked at Star Shoes for over 30 years! The price was 'right' and my new boots are staying inside my flat, until I am comfortable with them. (Don't want to use my leather spray, yet!) All in all, I am very delighted with my purchase. I have Anne and Liz to thank for that!!”
“I went there to exchange shoe size but they didn't had the size so they reached out to other stores and got the right size delivered. They called me to pick up after they got the right shoe from another store.”
“A nice selection of shoes and the lady (Krishnaa) that was helping us was extremely friendly and helpful. My mother found a nice pair of winter boots and a handbag so she was very pleased!”
“We enjoyed shopping here. Ashlee did an amazing job helping us out. She went all and beyond to find the shoes my fiancé and I would like. The checkout was super fast and professional. I saw some bad reviews about selling the shoe care products, but it didn’t bother us. We were offered such products, but I know that it’s just a part of their job to promote the products so we just politely rejected it. This store needs more people like Ashlee. ❤️”
“What a fantastic experience at this store! The selection, customer experience and attention to detail was phenomenal! They went above and beyond every step of the way. I highly suggest you check out Safe!”
“Got my first Cannondale Gravel bike from the Sherway Garden store. The bike team service and advices were simply AMAZING. Big thanks to Tim, Josh, Mark and the rest of the team.”
“Awesome experience. The staff was very helpful. Thank you Nancy for spending lots of your time with us and all your advice. And you packaged up our purchase beautifully.”
“I always enjoyed my shopping at Softmoc, salesperson are knowledgeable and good sale, easy to find the shoes when browsing around and earning points for discounts.”
“I bought 2 baseball caps and Chynna went above and beyond to help me out. She was super nice and helpful. I highly recommend this location. I was treated each time I entered the store as well. Overall positive experience.”
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“Veeksha was so helpful. My dad was facetiming me from the store, Veeksha was so sweet and holding the phone up so my dad could show me items. She helped recommend items and get the sizes we needed. Great service!”