Shell is a well-loved gas station in Toronto, known for its clear location and friendly service. Customers appreciate the staff, especially Charan, who greets them warmly and provides excellent care. Many have been regulars for years and report never having a bad experience. The team handles challenging situations, including dealing with disrespectful customers and busy high school crowds, with grace. Even when the store is closed, staff members like Shrinath go above and beyond to assist, as seen when he helped retrieve a stuck card and filled up diesel for a customer. Overall, Shell is a reliable and community-focused gas station that many are sad to see change ownership.