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9:30AM - 1PM
1451 Royal York Rd, Etobicoke
Banks
“This branch is my absolute favorite. The staff is always so professional, knowledgeable and friendly! I made the switch because they are consistent with good customer relations and service. They represent their brand phenomenal. Keep up the good work!”
“Very nice bank for elderly people, they are very patient. Many older people can be found sitting in the waiting area and holding court, and nobody bothers them. Personally I like this. Also, young children are running around and having fun while their parents may be navigating tough financial discions, well that'a cool too. Maybe you have no patience for this, but for me I found it cheerful. That said, it's still a bank, nobody is here to make friends. Much respect to Yuri, though; promote this man immediately. As a former QA analyst I was very impressed by his ability to make small talk during down time/waiting then pivot back to the business at hand without seeming rude. He was also able to oversee tellers struggling to understand the complexity of my situation while remaining very cool and professional.”
“We recently visited this branch and impressed with customer service they provided on both times. Daniel and Heer both amazing staff. We are happy and satisfied with the services they provided.”
“I wanted to say a huge thank you to Rosita, a financial advisor who helped my friend who just arrived to Canada to open a chequing account in a matter of 30 minutes or less as we showed up at the branch without an appointment (which I don’t recommend but it was a bit of an emergency). We were on a tight schedule and Rosita understood it, opened an account right away while providing all the necessary info, figured out my friend’s needs right away and showed great professionalism and skilfulness along the way. Rosita is a great employee and, no doubt, a crucial part of the TD branch team. Thank you so much.”
“After going through a TERRIBLE experience with telephone banking giving me wrong information, followed up with a visit to the weston road and lawrence location giving me even more terrible information, I ended up at this branch where I was helped by Marjorie. She is the first RBC rep who actually offered me help and gave me correct information and informed me on what to do and how to approach the issue I was facing next time. Bless her. Marjorie thank you, I hope they notice and appreciate your talent and knowledge. In my opinion they should have you training other branches and staff. You are an absolute gem. Thank you. Maria”
“Daniele, the Bank Manager, has always exhibited an all-hands-on-deck type of philosophy in filling in as a Bank Teller when the line-ups are long despite all of the efforts of the excellent tellers. Yesterday, I was at this new bank branch, the one near Costco, and saw Daniele once again helping out customers, always showing a positive, friendly attitude. Why would I want to do online banking when I can always get great customer service from everyone at this beautiful new bank branch? Big recommendations from me!”
“I’ve been going to this branch for several years and I have always felt welcomed and valued. The teller service is great and in particular, my experience with Lirie, Senior Banker, has been fantastic! She is kind, knowledgeable and so helpful!! I’m so pleased.”
“We recently worked with Vinojan and couldn’t be happier! He was incredibly knowledgeable, guiding us through every step of the process with patience and clarity. He took the time to understand our unique financial situation and offered tailored solutions that truly made a difference. The level of professionalism and responsiveness was outstanding, making us feel valued as clients. I highly recommend Vinojan to anyone in need of expert accounting services!”
“So far, was able to make it done everything I need there. It was not super quick, but staff try to help solve appearing problems, but not kick out problems with clients together, how it happens sometime now-days”
“This branch has the best customer service in the city. The ladies at this branch have gone out of their way to help with my needs. They are fast and friendly. I go out of my way to use this branch.”
9:30AM - 4PM
1582 The Queensway Unit 1580, Etobicoke
Banks
“Huge thanks to Laurence Chan and his team, amazing advisor. Excellent customer service, and just very pleasant to interact with. Easy and efficient.
That being said, I feel sorry for branch representatives, they have to deal with issues all across the board… simply because they are client facing unlike other line of businesses within the CIBC (corporate, business, estate, wealth, etc.).
So I applause you guys for continuing to serve your community as best as you can even when some forget to be kind and compassionate.
Your team here represents CIBC well”
“Visited to open my bank account.Was attended to by Roshane and Irma,super amazing people! Went out of the way to make me feel comfortable and gave me more information and tips than I'd expected.Great service.”
9:30AM - 4PM
2251 Islington Ave, Etobicoke
Banks
“Very appreciate for help Leandro, who works here, and all other staff. They was very friendly, and easy doing their work, with pleasure) Have a good day, guys, and thank you so much ?”
“On Monday I had the pleasure of meeting Anna To. She is extremely helpful and knowledgeable, for two years i’ve been sending money through td and she was the first person to advise me that i had options on saving money one my transactions… She is a True professional and because of ppl like her i will continue to bank with TD.”
“I’m happy I didn’t allow the reviews to deter me from visiting this location. The service was quick and the team was very helpful and polite. Thanks for your assistance today Alan!”
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“This is in reference to the review posted by Sherry on July 26th!
This is actually very sad to see how easy stories can be twisted! I usually don’t engage in these type of things, however as a client and witnessed all this in the branch, and this lady (mother) was very vocal about going to google, so I decided to come here and check with my own eyes to find the sad reality we live in! I witnessed this branch manager patiently asking questions and finding alternatives to help her adult daughter while she was simply not cooperating and being disrespectful and full of attitude! To add, I have been visiting this branch for several years and that manager is always with the most genuine and bright smile always helping everyone! Hope this helps the readers!”