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January 2024 by Shannon Rivers
Love this planet fitness so much! Its the closest to my home and its so convenient for me!!!!!. Very nice inside. Yeah you can say there isn't a ton of a room as its not massive but i think its pretty big and a good size with very good variety of equipment you can use. I love that the fans and air conditioning are always on as it makes the gym not too smelly and keeps me feeling cool while doing workouts. Really like the locker room as well lots of lockers and mirrors are awesome with very bright light and some rooms to change in as well. Im so happy i got a membership in the first place because this is the environment that makes me want to workout and not only that but to workout for a longer period than i usually would and also to be consistent with working out.
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December 2023 by Jatin Sharma
The guy named Osman is very rude and not doing his job correctly he is playing games on his phone and telling us to fill information on our own that still I did but coz of some system error I had to do it 3 times and then asked him to do it that he refused that it is not part of their job whereas earlier branch of planet fitness where I was going they did everything on there own.. So kindly look forward to it. Because serving people is the priority thing for customer service.
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December 2023 by Robert Sneddon
Only good if you go very early or very late. Otherwise it's packed like popular nightclub on a Friday night. Polite and helpful staff . And very well equipped for the excellent monthly charge ?
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November 2023 by John Cooper
I had gone with my friend to get him a membership and someone named Shaina helped us by solving all our questions and explained everything about the membership and honestly it was one of the best customer service that I have ever experienced. She was extremely patient and the gym was a little small but it was extremely clean and I wouldn't mind the the gym being small if the customer service is this good. We got a membership and it's really been good they always smile at me when I come to workout. Cheers to the team.
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November 2023 by Sneha Selwyn
I am a member at college park planet fitness, but on Friday I decided to come here and my experience was really good. It was nice and clean and the employees were all welcoming and that just made my day. I was welcomed with a huge smile and especially the manager shaina who was talking to me. She was kind enough to give me a tour when I asked for it. Customer service was amazing. I am looking forward to coming back here soon.
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November 2023 by Aloysius Ruckshan
This gym is awesome. I can use the equipment properly. Well maintained.service amazing. There is a staff named CJ. He is very kind to everyone, helpful, respectful, responsible, curtious, and a very good communicator. He gave me advices, and he was helpful to my workout needs. KEEP IT UP!!As for the rest of the team, keep up the excellent work and continue to always be kind.
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November 2023 by Jashan Virk
Management is so poor! Came last night 11pm and the men at the front were RUDE. 7 months ago I came in to cancel but the lady working nights (Linda) gave me reasons to stay! Cancelling now after deep consideration. don't sign up here! Take your money elsewhere, they ill treat their staff and the ones they have will laugh right in your face if you have a question!
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November 2023 by Carloko Ram
DO NOT COME TO THIS LOCATION! It's like they don't care the entire gym is dusty and has bed bugs inside the women's locker room I literally mentioned this to a manager and she said "yes I know we are looking into it" its been 2 months! disgusting gym and management bring back the old management and staff and stop hiring people who discriminate their members and staff! Came to find out your new "GM" discriminated against a few employees and had them fired.I don't need to shiver when I'm on a treadmill btw it's cold outside the gym inside doesn't need to be cold also
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September 2023 by Farnaz Yaghinali
I had the worst experience today at this place. I’ve been a member for three years and the employees today at 28th of September at 3:30. They made a fool of me and they were laughing and acting like it’s a game to making people uncomfortable and unhappy. We come there to exercise and relax after a hard day of work, but unfortunately the people are working behind the counter. There are unresponsible uneducated, very rude, unprofessional, and no ethic from myself. I could say I feel really bad why these employees trying to make the people feel bad, and they make them be Little. Which is not looking good for the business I would like to cancel my membership and not going there anymore. I hope somebody will do something about the situation because it was not like this when I started going there in two years ago a lot of things change, especially the employees behind the counter, his attitude and etc.
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September 2023 by Miaaa Kumar
Finally, A gym that's well maintained! This was around 4am the guy and girl at the front were very helpful and polite. They're so short and cute lol. Will be coming back often very motivating
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September 2023 by Ganesh Ramoutar
Probably the best PF I've been to I have been a black card member for a while and was never explained about the Spa area until today when Lynn advised me to not cancel my membership as I was paying a good price. I never knew what TBE was and I feel like I missed out on that. Lynn was super helpful and I love when I asked why PF doesn't have a scale her response was "scales can be deceiving, you looked great when you came in here and you look the greatest walking out of here and that's that. A scale doesnt determine your progress hard work does." I needed that. What a great way to start the week. Thank you Lynn for your honesty and taking time out of your busy night to help me out.
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September 2023 by Nita Nita
It was an interesting visit. I went there late in evening (after 10:30). When I walked in there was a girl sitting on the counter and a guy taking care of a customer. The first initial vibe was do sign up here!!! But I did anyways. Staff seem like they don't really want to be there only to socialize with their friends behind ( sitting on the counter).Not a good look for people wanting to come in to work out to make changes to their current lifestyle ( healthier choices)
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June 2023 by jellie a.
Super small, overly crowded, missing alot of equipment compared to other planet fitnesses a lot less clean than other planet fitnesses and the best part is nobody knows what the purpose of deodorant is here, enter at your own risk.
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June 2023 by Lohan Miranda
The gym itself is fine, the people who workout there is the problem (not all of them).At times that I had to wait over 40 min to use one smith machine because people will hold the machine specially if they see you waiting for it.As the time goes by it’s only getting worse.No action or notes from the management.
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June 2023 by Nyycki
I've been going here for the past few weeks. It is pretty clean and not too busy when I check in. The workers are friendly and provide customers with the support and information needed.
