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July 2024 by Ezra Carter
We have only had our chair for a short time, so I can't speak to long-term quality of the product. However, my wife loves the chair we bought so far.
The bigger reason for this 5 star review is that for one reason or another, their shipping partner didn't fulfill the room of choice delivery option selected at checkout. I contacted monte design immediately and they provided a full refund of the room of choice delivery fee, I didn't need to fill any forms, I didn't need to fight, and the refund was processed the next business day.
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March 2023 by D P
I spend most nights with our new baby girl rocking in the most comfortable chair ever. Falling asleep often in it without ever any back or neck pain. Canadian made with amazing quality.
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March 2023 by Jesper Jeppesen
We love our Monte glider chair. It's beautifully designed, enormously comfortable and without a doubt the nicest chair we have ever owned. I can't recommend them highly enough!!!
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March 2023 by Richard Mulford
I have purchased many Items from Monte Design Group and have loved the exceptional quality & design. Thier products are constructed in the GTA and look amazing but also very comfortable and durable. Such great products from a Canadian Manufacturer & Designer!
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March 2023 by Justine Gosselin
Super service à la clientèle et qualité des produits extraordinaire!
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March 2023 by Melody Wood
Excellent service, the young lady was excellent.Ashheigh Scher what an asset.
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March 2023 by f k
Ordered bedsheets for my bassinet rocker 2 weeks ago, still hasn't shipped nor have they responded to my email inquiry.
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November 2022 by Mandie Sims
We purchased the Joya rocker and ottoman about 9 years ago as a nursery chair. We used it a lot for a year or two when the babies were young and then it was largely a decorative piece of furniture for the last several years. We recently started sitting in the chair again and after a few months of use, the enviroleather started to crack and flake off. Enviro leather is described on the Monte website as: Vegan leather that is easily wipeable with a buttery-soft feel, exhibiting commercial-grade durability and is resistant to peeling, cracking and delamination.
While I understand that we enjoyed the chair for many years, I am very disappointed that something we though was quality, luxury furniture, has not met our expectations and others should be warned.
The only way I could write this review was to say I recommend the company, but I can’t say I do after this experience.
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March 2022 by Clarissa Grgorinic
The Como Glider is the most comfortable glider I have ever sat in. Even if you're not expecting, purchase this chair for your home - you won't regret it!
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March 2022 by Scott Baker
Bought a nursery glider chair and loved it at first but had issues with the reclining function (it wouldn't stay reclined without considerably flexing your abs to keep it down, as soon as you relaxed it brought you upright). I reached out to customer service to look into the issue, and experienced someone who seemed unwilling to consider our experience of the issue as legitimate and who was unwilling to help find a solution. When I purchase a $1500+ chair, my expectation is customer service that looks for solutions. Instead I had a frustrating experience of being told that the chair was working as it should by someone who hasn't sat in it.If they fix this customer service thing, I think it could be a great company.
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March 2022 by Rob Hill
Updated below*We spent $1,200 on a beautiful rocker from a Canadian company expecting quality better than received. The design and workmanship was as expected but the overly poor choice of material quality is very disappointing. We chose Monte to support Canadian and an eco friendly company but poor quality leaves an eco footprint equivalent to cheap disposable furniture.Seeing other reviews, I won’t be looking through boxes for a receipt from a few years ago, just disappointed with the product and do not recommend anyone spend their money with expectations of superior quality from this company.UpdateAfter posting the review, Monte reached out to us and offered us to purchase a replacement top portion of the chair. For approximately half the cost of replacing the chair we are happily sitting on a beautiful new chair. We chose the same “enviro leather” as before and hope it holds up a little longer.
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March 2022 by Joshua Blunn
Great product, very friendly staff
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March 2022 by 2000jackmonte
Great chairs and top notch customer service. Love the fun names.
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January 2022 by E. L.
Desperate for free advertising they force politicians to buy their crap? It is crap FYI. Definitely not worth the money. I donated ours it was crap.
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March 2021 by Steve C.
We purchased this Monte chair thinking it was a premium product but unfortunately after several years the quality of the material has not held up at all. The chair will need to be re-upholstered. Will not recommend.
