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December 2024 by Ginny Hussey
We love our lazy boy chairs, if it wasn’t for Santiago explaining all the features of them, we probability wouldn’t have bought, he was very patient and very knowledgeable about them thank you so much for your service
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December 2024 by Fraser Masters
My wife and I had a very poor customer service experience, we waited 6 months for a power reclining couch when we finally received it the leather was ripped. We waited another month for them to order the replacement piece of leather and come out and replace it. We phoned head office to see what compensation they could offer for inconveniencing us and we were met with hostility and excuses instead of retaining a future customer which we for sure will not be.
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December 2024 by Ivana Kandic
Santiago was very helpful and made our experience wonderful!
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December 2024 by Chelsea Mouchantaf
Purchased a table with the help of Roman! He was patient and helped us save money and make the right choice for our space and budget. We appreciate all his support.
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November 2024 by Y F
I was just as pleased with the purchase I made as I was with the customer care I received at the La-Z-Boy Furniture Galleries on The Queensway. The reclining Roman Sofa I bought gives great comfort and support from all angles, making it so relaxing to lounge in. Santiago was wonderful with his patience, as I selected a fabric (from hundreds of options), as well as with his explanations to my questions. I would certainly recommend this place!
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November 2024 by Doris Irvine
Had a really good interaction with Tony,, the sale’s rep. Very attentive to our concerns and needs. Looking forward to getting our new living room set.
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November 2024 by Chandra Bulucon
Tony was knowledgeable and patient, and really took care of us
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November 2024 by Oniya Daniyal
The sales person Roman was extremely helpful very knowledgeable about the company and the product that the company has he answered all the questions that I have to ask him.
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November 2024 by Josie Beech
NERA was so helpful in choosing a power lift chair for my 88 yr old Mom. Excellent service. Recommend Nera.
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November 2024 by stan kendall
Fai (Pintuson Keadmonkong) was a very helpful in helping us select our sofas. She took the time to understand what we were looking for and was able to provide us with a quick delivery date. Highly recomend this La-Z-Boy and Fai. To cap it all off, the delivery was handled by 2 excellent individuals who took pride in the setup and ensuring that no damage occured.
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November 2024 by Brian O'Connell
Great friendly service from knowledgeable and helpful from our sales associate Tony Chauhan. His advice made the sale much more pleasant.
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November 2024 by Jennifer Palacios
My husband and I have purchased our sofa set previously from Lazy boy with help from Santiago, we were so happy with the purchase and how easy it was to get it delivered that we decided to make a more recent purchase for our dining set once again with Santiago. Delivery was quick and easy and we are now enjoying our new dining set. We highly recommend! Ask for Santiago he will make sure you get something you’ll love.
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November 2024 by Marlon Smith
Santiago was polite and helpful. Had a good experience here.
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November 2024 by John MacPherson
Our Sales Associate, Santiago, was very helpful to us in the purchase of a chair. The entire process was facilitated for us, resulting in a very pleasing purchase.
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November 2024 by Maurizio Porrovecchio
Quality product and superb service from Santiago!