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10AM - 7PM
1860 The Queensway Unit 2, Etobicoke
Home Decor
“We love our lazy boy chairs, if it wasn’t for Santiago explaining all the features of them, we probability wouldn’t have bought, he was very patient and very knowledgeable about them thank you so much for your service”
“Fantastic experience! A big shoutout to Hilary and Ann who were so knowledgeable about the collection of items carried, their efficiency and overall wonderful customer service. They helped us with even the most minute questions and gave great designer advice. Moreover, the store is well priced. The items are high quality, and proudly Canadian! Will definitely be seeing them again soon thank you again ladies”
“Ikea, a household name for me since they first opened in Toronto at Kipling and Queesway. Yes, I’ve been a loyal customer, just had late lunch, service and food is good again ??”
“I purchased a very good quality rug for my living room. I spent a lot time and Salim help me with all my questions and I never felt that he was rushing. He gave enough time to explain and suggest proper match to my living room other stuff.I will definitely buy again and again from him.Thanks Salim.”
“Excellent service. My family has been going here for decades. They've been very friendly and professional, and extremely generous with their time and advice, and often go above and beyond. Very highly recommended.”
“We have only had our chair for a short time, so I can't speak to long-term quality of the product. However, my wife loves the chair we bought so far.
The bigger reason for this 5 star review is that for one reason or another, their shipping partner didn't fulfill the room of choice delivery option selected at checkout. I contacted monte design immediately and they provided a full refund of the room of choice delivery fee, I didn't need to fill any forms, I didn't need to fight, and the refund was processed the next business day.”
“The food is good for a for a cafeteria like setting. Prices are also very reasonable. I would definitely recommend Ikea restaurant, followed by some shopping afterwards.”
“Came in on 8/31/24.
Knew exactly what I was looking for. Bought it, brought it home, discovered a minor flaw brought it back thinking it would take days to repair. Rino (sp?) and his colleague managed to have it fixed before I even got home. A+ customer service. They couldn’t have been nicer. I will definitely be shopping here again…plus the prices are great! :)”
10AM - 9:30PM
25 The West Mall, Etobicoke
Home Decor
“Excellent staffs
They helped me to organize all my kids stuffs for school
Thank you Pottery barn team ?
And I ordered some stuffs online and the delivery was faster too.”
10AM - 6:30PM
160 N Queen St Unit 1, Etobicoke
Home Decor
“I absolutely love the service I got. Parthik was very helpful in finding the right chairs for our new table. We were in the store for over an hour trying different tables and chairs combinations that went with our floor. Parthik ended up assembling the winning combination and we had an absolute blast with our whole experience and getting to the staff better and their interior design expertise. We will definitely come back again. Here is the winning combination that we went with attached to this review.”
“I had an exceptional shopping experience, thanks to Suchetna.
She went above & beyond to help me find what I needed, answered all my questions with patience. I appreciated her excellent customer service.
I'm sure she's a valuable asset to the team.
Kudos to Carolyn, the Store manager, as well, for nurturing such a talent.
I'll definitely be back to the store at this location.”
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“Hi everyone, first of all I would like to emphasize on vitally important it is share and care for the kind of imagery and messages you are sending to your customer base. For example your stores must be very gender specific in the way they build their reputation and appeal to their customers.Never forget the golden rule that first impressions are always about how you want your customers to feel about your brand and how you want to create a their shopping experience in your store that not only enjoyable but memorable as well. Capturing and maintaining your customer’s loyalty to your brand is so essential to furthering your relationship as you must always keep your eye on the future and how economic and demographic changes factor in on how you deliver and showcase your products and image. I have saved my last but most important part about building brand and that is customer service and satisfaction! Never forget that your customers are the life blood of your success today and well into the future!”