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May 2024 by Michaela Snow
First time trying Five Guys and will not be back. Waited 30 minutes and our number wasn’t being called. Went to ask where our food was. Apparently they just missed 5 orders?? Like no one noticed the jump in numbers?? Mistakes happen so we said no problem thinking they would fix immediately but nope another 20 minutes to get our food. 3 little cheeseburgers (single patty), 1 cheeseburger (2 patties), 2 small fries and 3 regular pops was $75 and definitely not worth it in our opinion.Burger to bun ratio was brutal. Way to much average white bun. Not toasted or brioche just cheapest white bun possible. Fries while fresh cut were lacking flavour. Apparently the Cajun seasoning is extra charge and having already waited so long we didn’t want to wait to have seasoning added. No apology or compensation was offered and staff were acting like we did something wrong. I’m sorry but 5 families did not but patiently wait as you skipped from 53 to 60.Rudy burger is just west of this location and have a way better smash burger in our opinion. Fries are always great and they have never forgotten our order.
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May 2024 by Dean Parkinson
Been waiting 45 minutes, still don't have any food. Once we explained the problem they didn't rush our order. I would say the service was bad, except there wasn't any.
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May 2024 by Sabrina Z.
Was visiting NiWe ordered hamburgers for three of us. They gave us alot of fries. Ppl were nice.
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May 2024 by Karan Shah
Always love their cajun spice Fries. The flavour is amazing spicy tangy and the portions are huge. I love the fact that all the potatoes from local farmers and they always displays where are potates used in the store from.
Vegetarian options: Being a vegetarian there are so many options from fries to burgers to sandwiches to shakes.
Parking: Free parking lot. Big lot plenty of space
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April 2024 by Tomas D.
I've been to this location a few times and now it's going down hill. I walked into this restaurant on April 29 2024 4:25 Pm. not one person was at the cash register. there was a cook in the back making the food while the other 4 employees hung out on the table taking photos playing bangali music out loud. The cook hinted to the group of employees to come & take our orders and one of the girls just rolled her eyes and walked at a snails pace to the back. As a business owner 5ive guys needs to Check the cameras. this is a corporate business not their own personal shop where you leave dirty things on tables and don't clean up after themselves Sukhleen didn't even wash her hands after jumping around on tables with her employee. as we waited for them to come over to take our orders we had to endure service that wasn't friendly. Speaking their native language to one another while looking at us.... This is an English speaking establishment.. I'm afraid I'll have to find another location due to the fact that this kocation has poor customer service. Minus the cook. He was great.
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April 2024 by Jeremy
Quick service nd tasty food is always a great combination
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April 2024 by Jonathan Golle
Went to 5 guys today to try out the poutine. It was pretty good! Squeaky cheese and a good gravy. I have always enjoyed the fries at 5 guys. One of the best things about getting the fries there is that they are usually very generous, filling the bag with a good amount of them. Unfortunately, I felt that the box was not really as full of fries as it could have been. I have added a picture for reference. Minus 1 star for food volume.
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April 2024 by mel Kornelow
Great food
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April 2024 by Geovanny Torres
Good locationReally good hamburgers.
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April 2024 by David Seemungal
Dietary restrictions: Lettuce wrap available instead of bread
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April 2024 by Hasan
staff here are very rude and they have absolutely zero idea about customer service or how to deal with customers. i don't recommend it at all
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April 2024 by CYNTHIA ROBLES
Really food delicious !
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March 2024 by Osmond Thomas
First time at this location but I love the 5 guys burgers even tho they a little pricy. My son's girlfriend had 2 ask twice for some more fries, & the staff barely scooped enough to satisfy. Wish I could say it was a good experience but customer service isn't what it used to be!
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March 2024 by Wael Radwan
The Five Guys Restaurant offers a delightful dining experience with its delicious burgers and exceptional fries, consistently satisfying customers. The atmosphere is inviting, adding to the overall enjoyment of the meal. Additionally, the complimentary peanuts provided add a unique touch to the experience. Overall, it's a highly enjoyable and satisfying choice for burger enthusiasts.
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March 2024 by Someone that knows
Not worth the money anymore. Way too expensive for "fast food". Same price to go to a full service sit down restaurant and get a quality burger, so might as well do that going forward.