Waterbed Gallery in Elmvale is a small family business known for its wide selection of waterbeds, mattresses, and bedroom furniture. Customers praise the store for its friendly, knowledgeable staff who provide excellent customer service. Many reviews highlight how staff members, especially Terry and Mike, help customers navigate options, answer questions, and find the perfect sleep solutions. The store offers a variety of products, including waterbeds, memory foam mattresses, mattress protectors, pillows, and bed frames with storage drawers. Customers appreciate the store’s helpful explanations of different mattress options and their willingness to support clients even after purchase. The business is commended for its quick and reliable service, such as promptly repairing a waterbed with a warranty repair, with parts delivered and installed free of charge. Customers also mention being satisfied with the comfort and quality of their waterbeds, noting that they provide the best sleep they've ever had, with adjustable firmness and temperature to suit individual preferences. Overall, Waterbed Gallery is recognized for its top-notch service, product knowledge, and a personalized approach that makes customers feel valued and confident in their purchases.
Great selection of waterbeds and supplies with friendly and knowledgeable service.
Needed a new liner and mattress and the explanation of the different mattress options was helpful to choose what we needed.
August 2024
Great service. I ordered online on Friday and received my waterbed bladder and liner on Monday. THANKS !
May 2024
Five stars isn't enough. The people at this store really know their products and are committed to top-notch service. I would give more stars if I could.
