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August 2024 by Sunny J
Super honest mechanic, they only fix what needs to be done and tell you everything you want to know. Make to to book an appointment in advance, it will be worth your time to take your vehicle here.
They always do amazing work, I trust them completely with my car.
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April 2024 by Stephen Bone
Fair and honest mechanics, who have helped me quite a bit. I've been going to them for years, and will stubbornly refuse to go anywhere else at this point.
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December 2023 by Sabrina
The worst experience ever! The owner is so rude !! I just walked to get a quote! He raised a voice at me that he is fully booked until December! That I should have made an appointment.
For the record I just wanted to inquire about pricing.
“Great costumer service “
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November 2023 by Erika Dixon
No words for the level of unprofessionalism as soon as you walk in the door. So rude, it's 2023 old man, get with it!!
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November 2023 by Sabrina B
The worst experience ever! The owner is so rude !! I just walked to get a quote! He raised a voice at me that he is fully booked until December! That I should have made an appointment.For the record I just wanted to inquire about pricing.“Great costumer service “
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November 2023 by lynsey tieber
Have the day that you deserve.
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September 2023 by Tom Middlebro
Unprofessional, downright pathetic and despicable behaviour towards other human beings. If I could give lower than one star, I would.
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September 2023 by Bliss
Racist & Unprofessional. Go somewhere else to fix your vehicle!! If I could rate this place a 0 star I would.
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September 2023 by Josh Stevens
Racist comments are not acceptable or professional. Time to retire and close shop.
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September 2023 by Daanial Zafar
Extremely rude at the reception. A little surreal how rude he immediately was even without me saying a word. I had two queries and I didn’t even get to asking about my car issue that I had to say goodbye and leave because of how disrespectful the man at the reception desk was. Unreal. I’d give -5 stars if I could.
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August 2023 by Kelly Kapralik
My family and I have been going to Marks Auto for years.Him and his mechanics have always provided a reliable and honest service.He is straight to the point and has always helped us.
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August 2023 by Rashmi Chouhan
They never pick up the phone.The address is incorrect on Gmaps. What’s their address??
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July 2023 by Chris Keays
I went in to this business to make an appointment for a later day.I directly dealt with Mark the owner. He immediately started yelling at me because he thought I wanted to have the work done immediately, when I specifically told him I wanted to make an appointment for another day.I cleared that up and politely asked him to lower his voice. Normally I would not put up with someone like this who obviously in a really bad mood and took it out ona potential customer, I would have just walked out.I operate my own business and I have dealt with people like this therefore I wanted to at least give him a chance.Next I explained what I needed done and that I had already purchased the parts. I expected to pay the full shop rate for the labour.He didn't like this at all. Flying off the handle would be putting it mildly. He was livid with me!He was screaming and yelling at me threatening to charge me double and there was nothing I could do about it. He started to say "You's people ...."I felt the next words would have been racial but he paused and explained that he wanted to sell me the parts so he can charge me the markup.Originally I had purchased the parts online, and I was going to install the parts myself when I figured it was too difficult for my skill level.The one other time I visited this business I had a wonderful experience because Mark (the owner of the business) was not involved in the transaction in any way.I really feel sorry for the employees at this business having a boss who is this way.One good thing to come out of this situation is that because Mark (the owner of the business)upset me in such a way that my determination to handle the job myself (in my driveway) was elevated enough that I successfully completed the job myself. If I had a hoist and an oxy acetylene torch to heat the rusted bolts, the entire job would have taken me less than an hour.There is no reason for any business owner to treat potential customers this way. When I was younger I had a boss like this. He treated me well, but was very mean and very disrespectful to the other employees and customers for no reason at all.After listening to him in a very bad mood like this for 30 daysI just got up and said "I am leaving and not coming back, I have had enough listening to you".I will never deal with Marks Auto Service ever again and I certainly will NEVER give this business my money.I run my own business and I know how to deal with people, This is what brings me more business.If I could give -5 rating I would.I typically don't believe reviews, I want to give the business a chance. HOWEVER, If you don't believe me, just read other reviews describing the owners behaviour!! Maybe it's time for the old man to retire.
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July 2023 by ckea4946
Mark (the owner of the business) was very irate me when I asked to make an appointment when he though I wanted the work done immediately. He started screaming at me threatening to charge me double and there was nothing I could do about it when I explained that I had the part I wanted installed. I typically don't believe reviews, I want to give the business a chance. If you don't believe me, just read other (google) reviews describing the owners behavior!! Read the other goosle reviews
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July 2023 by Chris K.
I went in to this business to make an appointment for a later day. I directly dealt with Mark the owner. He immediately started yellingat me because he thought I wanted to have the work done immediately,when I specifically told him I wanted to make an appointment for another day. I cleared that up and politely asked him to lower his voice. Normally I would not put up with someone like this who obviously in a really bad mood and took it out ona potential customer.I operate my own business and I have dealt with people like this therefore I wantedto at least give him a chance.Next I explained what I needed done and that I had already purchased the parts. I expected to pay the full shop rate for the labour.He didn't like this at all. Flying off the handle would be putting it mildly.He was livid with me! He was screaming and yelling at me threatening to charge me double and therewas nothing I could do about it. He started to say "You's people ...." I felt the next words would have been racial but he paused and explainedthat he wanted to sell me the parts so he can charge me the markup. Originally I had purchased the parts online, and I was going to install the parts myselfwhen I figured it was too difficult for my skill level. The one other time I visited this business I had a wonderful experience because Mark (the owner of the business) was not involved in the transaction in any way.I really feel sorry for the employees at this business having a boss who is this way.One good thing to come out of this situation is that because Mark (the owner of the business) upset me in such a way that my determination to handle the job myself in my driveway was elevated enough that I did the job myself. If I had a hoist and an oxy acetylene torch to heat the rusted bolts, the entire job would have taken me less than an hour.There is no reason for any business owner to treat potential customers this way. When I was younger I had a boss like this. He treated me well, but was very mean and disrespectful to the other employees and customers for no reason at all.After listing to him in a very bad mood like this for 30 daysI just got up and said I am leaving and not coming back, I have had enough listening to you.I will never deal with Marks Auto Service ever again and I certainly will NEVER give this business my money. I run my own business and I know how to deal with people, This is what brings me more business.I typically don't believe reviews, I want to give the business a chance. HOWEVER, If you don't believe me, just read other reviews describing the owners behavior!! Maybe it's time for the old man to retire.
