9:30AM - 6PM
101 Osler Dr, Dundas“I recently met David, the owner, at the gym. I had noticed his branded vehicle and his ever-changing assortment of ON brand shoes. I have been interested in purchasing these shoes and he was quick to provide me a list with the models that fit my intended use and then asked me to confirm my favourite colour scheme so he could be sure to have them in stock.Exceptional customer service! Dealing with his wife during the fitting and the purchase was also a delightful experience.I strongly recommend David William Shoes if you are looking for someone knowledgeable and prefer to support small business. David knows his stuff and his abilities in the gym support that.”
“I am writing to express my sincere appreciation for the outstanding service provided by Matthew at the Sketchers store in Hamilton.During a recent visit, Matthew went above and beyond in assisting my mother with selecting the perfect pair of shoes. His professionalism, patience, and extensive product knowledge were truly commendable. He took the time to understand my mother's needs and preferences, ensuring she left the store completely satisfied.Matthew's dedication to ensuring a positive customer experience reflects greatly on Sketchers as a company. His exceptional service merits recognition, and I wholeheartedly recommend him to anyone seeking assistance at the Hamilton Sketchers store.Thank you, Matthew, for your exceptional service and unwavering commitment to customer satisfaction. You have undoubtedly earned our utmost respect and gratitude.”
“worker was so kind to me and helpful she took her time helping me find what i needed and giving me her opinions when i asked. i didn’t feel rushed or like she had something better to be doing she had the best customer service i could ask for.”
10AM - 5PM
199 King St E, Hamilton“Have gotten custom printed shirts and sweaters done here on multiple occasions. The quality of the print is excellent and the service is always fair, honest and responsive. There’s a reason RockNTees has been a fixture in downtown Hamilton for years - always my #1 choice for custom apparel.”
9:30AM - 4:30PM
213 James St N, Hamilton“Love this store and am a second generation shopper. My mom would take my sister and i there. I even send my daughter too if we can't find what we are looking for.”
“Y'all got those cool-work pants. They are the absolute bomb for work. Other than that Marks is Marks. Expensive but nice clothing, nice brands like Timberland and pretty much where every level headed person gets their work clothes! Yo Walmart this is no dissss! Y'all got nice work clothes too just not as nice as Marks. Marks I hope I made you happy lol. It's been a long day, I got a stick to the head trimming. Gnarly! Off home to hang with my cats and girlfriend. Cheers people reading this!”
“I usually dread going to shoe stores, but my experience here made me feel a lot better. I wasn't able to get the name of the employee who helped me but she was really sweet and helpful, she also cashed me out and the cashier number is 671043 , thank you so much for helping me find my essential art school docs lol give this girl the recognition she deserves, she made my experience 1000/10”
“My daughter bought a few items from this store today, Charlie was the sales staff helping her. He was very professional, helpful and personalable. We will be back, thanks Charlie for the great shopping experience.”
“The staff at Tootsie's are always very helpful. I purchased a pair of running shoes as a gift for my sister-in-law in April. With her busy schedule, and she lives out of town, it was a few months before she was able to return the shoes because they didn't fit properly. She did not have a receipt but the staff gladly exchanged the shoes for her and stated that they just wanted our customers to be happy. Kudos to Tootsie's!”
“I had a very pleasant shopping experience here this past Sunday. I was looking for specific items I saw online and a very nice sales lady (name started with an S) helped me find them, got my change room together, switched out the sizes I needed and even provided feedback on which items looked better than others. I try to avoid shopping in person due to poor customer service you find in most stores these days, but not here. I really felt this sales lady went the extra mile. Also, the lady checking me out at the cash did an excellent job explaining the dynamite app and how to earn points to get discounts on future purchases. I look forward to shopping at this location in the future:)”
“Bought my first pair of Jordan's on my 44th birthday. Customer service from the staff was absolutely amazing. Extremely helpful and knowledgeable. I will be back soon. Thanks Peter.”
10AM - 9PM
900 Maple Ave, Burlington“A HUGE shoutout to Frank and Louise. I was roaming Mapleview Mall on August 29th when I went into Browns. I was acknowledged as soon as I walked in. I walked around, just looking. Picked up a few different shoes & sandals. Frank noticed and offered to help. Louise then came to help as Frank was on cash. I ended up buying two pairs of sandals which I love. I spent $265 however didn’t even think twice. I was happy. Fantastic service. Louise was super patient as I can be indecisive. Props to this store. I definitely will recommend them and will return.”
10AM - 9PM
900 Maple Ave, Burlington“Had a very nice experience at this store. Tessa and Katelyn were very helpful. They took the time to find sizes for me and suggest items I would not have picked up myself. Very happy with my visit and will be back!”
“I was there helping my neighbour return a few items and exchange them for the correct size. She is seeing impaired and did not have her bill. However, the 2 staff members , one who had served her the previous day, was very helpful in making the necessary adjustment. They handled the transaction with such kindness and concern , that I'm sorry I did not get their names to contact their manager and say how much my neighbour appreciated their help.”
10AM - 9PM
900 Maple Ave, Burlington“Massive shout-outs to both Melissa and Maddie for their extraordinary customer service skills. Melissa, in particular, helped me find a fantastic pair of running shoes that complimented some new wardrobe of mine, in addition to helping me order a replacement for my well-loved pair of red converse! Phenomenal service all around ?”
“I had an excellent experience with Alanna when I came in to see what sales Little Burgundy had. Alanna went above and beyond to make sure that I was happy with the Converse sneakers that I purchased. She always has a smile on her face and I most definitely will be returning to shop again.”
“Just picked up a new pair of boots staff were amazing Sina went out of his way to ensure I had the right size boots and was very helpful. Karen cashed me out, her and the other woman at the counter were very chatty/ friendly was an overall great experience.”
10AM - 9PM
900 Maple Ave, Burlington“Amazing place the associate at the help desk was amazing i was in looking at the belts and wallets knowing absolutely nothing about mens fashion but he was amazing”
“There was a shoe repair place that was there 30 years ago, i think this guy took over because the guy who started that business was fantastic. Always priced well and super courteous.I live in Brantford now and don't have a place here but driving to Burlington isn't economically feasible.After reading these reviews, I will stay away.”
“Let me start off by saying that my mom spends most of her time at home due to her health. She has poor vision and bad mobility. Because of this, she hasn't been able to find a decent pair of shoes for many years. Brought her here and Sophie was not only helpful but very patient with us in presenting my mom with options that would work for her. A little pricey, but when you need something that works, you do what you gotta do. She's happy, both pairs she purchased fit well and are comfortable, so what else can we ask. Thank you, Sophie. We appreciate your help, and we highly recommend both locations. ??”
“I always have a great experience at Blackwell stores! I usually shopped at the Limeridge location but it has closed down, however the service is just as good here! Great selection of shoes and the staff are friendly and knowledgeable”
10AM - 9PM
900 Maple Ave, Burlington“I searched the whole mall almost twice and felt so discouraged then I walked in Aritzia and this very nice women Natasha asked me what I was looking for I just said something cute and maybe jeans. I have a hard time finding stuff that fits and this girl picked out the cutest outfit and the jeans I honestly don't know how she picked one pair that fit me perfect! You guys do personal shopping and offered me a free coffee at the Cafe like wow!! made my day!! Love this store ❤”
10AM - 8PM
60 Martindale Crescent #3, Ancaster“Outstanding customer service! I have been shopping here for years, great selection and prices but these days when a business stands behind what they sell, and really gives their customers support- and appreciation- it should be commended- and recommended! Special thanks to Pearl at HQ”
10 AM - 9 PM
999 Upper Wentworth St, Hamilton“I went to Browns to pick out a set of shoes for an upcoming wedding. The shoes were not in and had to be ordered. It only took a few days. I got an email notification that the shoes had arrived. I went back for a second fitting. Customer service was very good. The gentleman that sold me the shoes was there to do my second fitting.”
“Every time I step into champs, Mario helps me so much with a smile on his face and was a huge help with trying on shoes and buying the best one for me. Great employee!”
10AM - 9PM
900 Maple Ave #33A, Burlington“Went to dynamite last week for a little shopping trip. I was greeted by Victoria and she was so lovely and amazing. Super positive energy and so unbelievably helpful! She made it a really great experience. There current line is so chic and comfy. Can't get enough of this place! Definitely recommend”
“I truly enjoy every visit here! I found some lovely Birkenstocks with a unique pattern that you just can’t find online or in other stores. I often receive wonderful compliments when I wear them. The store owner is not only friendly but also professional, providing fantastic customer service that always makes my experience even better.”