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9AM - 4PM
70 King St W, Dundas
Banks
9:30AM - 3PM
76 Dundas St E, Dundas
Banks
“The only reason this place gets a 5-star from me is because of Gorete. Great customer service, professionalism and knowledge. I will continue to go here as long as she is the standard!”
9:30AM - 1PM
21 Stone Church Rd, Ancaster
Banks
“I've always had a good experience there with all tellers being so friendly and always smiling. Sandra Pellazzari takes very good care of all my needs and if I have any question she is very good in solving any problems.”
“My wife and I scheduled an appointment with a CIBC associate financial advisor Gregson Cornelius to learn more about some CIBC products that we were interested in. Gregson went above and beyond to provide exceptional customer service. He was very knowledgeable and accomodating and went into great detail to answer all of our questions and concerns. Never once felt pressured, dismissed or rushed throughout the entire session. Truly one of the best experiences that my wife and I have ever had with any financial advisor at any banking institution. Glad to have met Gregson and we intend on building a long lasting relationship with him and this branch specifically.”
“This is one of the best branches of any Canadian bank I worked with. Very customer oriented and respectful. The branch manager Slavica, and the personnel banker Marina are great professionals, and the most importantly, they get a job done satisfactory and timely.”
“Fantastic customer experience, they care, they know their clients personally. The app is getting alot better, they are investing in new machines/better online experience and is a definite choice over the big 5 banks where you can't even call your own branch. They have business accounts where if you forget to record a cheque and you ask Audrey for cheque images she sends them to you the next day(the same process at a standard bank would be weeks)!Way to go DUCA you rock!”
“Good service of the bank, the FSR Varun Joshi vas a great person, good communication and did all he can about service of bank I needed , thanks to cibc and thanks to Varun Joshi for being a nice person.”
“im correcting my review. keeping the 4stars for the branch manager only.i walked in to ask about the payment went through after i put a stop payment.the young girl sits at the counter, you can easily tell her attitude and SHE IS NOT WILLING TO HELP.She did not even take my card to take a look of my account info and notes, she has no smile and not even close to being polite. the only thing she kept saying is ' go talk with the payee and ask them to return your money back, and the payment in the future will not go through'I made a stop payment on 30th for my Sep1st personal cheque, but on the 1st the money was still taken from my account. then as a cibc client, whats the meaning for banking at a bank that is not protecting us? that doesnt make sense. Because when i made the payment cancellation on the 30th, i was promised that the money wont go through.then i left the branch and called my advisor, he then told me its not my fault and the 30th is good enough to stop a payment which would happen 2 days later. So i went in again to talk with the branch manager.And we can tell why somebody is a manager.The branch manager provides me the best patience and politeness and kindness while she stays on the top position of the whole brance, and she gives the best service even though shes already a manager. she helped me and i hope ill get my money back.i do hope the young lady will see my words and will work with smile and kind-hearted attitude in the future. and i do hope this is nothing related to racism. A counter lady/man is the only people that CIBC's clients will face, hope all the best”
“I love how they still keep the front outside, doors open when they close. So, people can still access the ATMs!? VERY CONVENIENT for people with unusual work hours. I wish the other first Ontario locations would do the same...”
“Patricia Tortosa helped me with an identity theft and fraud issue and was extremely thorough, patient, kind and considerate. I couldn’t have asked for a better experience. Thank you for making a super stressful situation more manageable!”
“I've been a client of this branch for the entirety of my life, and have only had good experiences. In particular, I had a stellar experience with the advisor Braden Athanasiou who helped me set up my TFSA and reviewed mutual funds with me, providing insights into the differences between them, performance metrics, visualizations, all the other information I needed to make the decision as to which was right for me. He was very knowledge, made explanations of financial concepts accessible without sacrificing depth, and had answers to all my questions. He is kind, and professional. I recommend, to the greatest possible extent.”
“The staff here are amazing and they always go above and beyond in order to help... they always seem to remember who I am and always ask how I'm doing and how my interests are coming along... all staff are great at the location on Wilson Street!!!”
9:30AM - 4PM
95 Dundas St E, Waterdown
Banks
“Always have an easy time with this wonderful BMO branch. Financial advisor Shiry is always great. Thank you to the entire team for being so helpful and friendly.”
“Opening an account here was an incredibly smooth and comfortable experience. From the moment I walked in, I was greeted by a warm and inviting atmosphere. The staff went above and beyond to make the entire process feel effortless, ensuring that every question I had was answered thoroughly. What really stood out was Adrianne, who made the experience even more memorable. Her professionalism, patience, and genuine kindness made me feel like I was in good hands from start to finish. It’s rare to find such a welcoming and helpful team, and they truly made this process enjoyable.”
9:30AM - 4PM
30 Wilson St W, Ancaster
Banks
9:30AM - 3PM
851 Golf Links Rd, Ancaster
Banks
“This branch is the best I have working with. Customer service is outstanding, staff is professional and courteous. They take care for customers. Assistant Manager, Nick is always available to help. Joe, Branch Manager is outstanding. I wish other branches practice and act same way.”
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“After hearing what they did, calling the police due to the illegal protest that happened inside their establishment, I will be opening a bank account with RBC in spite of these illegal protesters and I encourage people who hate illegal protesters todo the same!
This branch was totally within their right to call the authorities and I commend them for that and commend the officers for actually doing their job and enforcing the law.
Thank you RBC & Hamilton Police Services.
Hopefully they'll choose to protest on the sidewalk only next time instead of inside the branch like idiots :)”