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9:30AM - 5PM
48 Main St W, Norwich
Banks
9:30AM - 5PM
30 Main St W, Norwich
Banks
“Having a nightmare of a time receiving a wire transfer from USA Title Services for nearly 4wks due to an error from a Tillsonburg Associate in the Tillsonburg branch - so in desperation went and saw Adam in Norwich (thanks to my son Jordan), as the Tillsonburg branch manager wasn't able to see me or help.
Adam quickly recognized the mess and heard the frustration in my voice and within minutes had contacted the wire department opening an investigation and also registering my treatment from Tillsonburg internally.
I have nothing but gratitude for Adam, Alicia and Victor (Regional V.P.) as well as my son Jordan, who recognized the farce of errors I was dealing with and between the four of them have gone above and beyond to correct my treatment but also find my money.
I will only use the Norwich branch from now on, they understand the importance of customer service and relationships.
Big thank you to Adam though for making all this happen - I hope BMO recognizes your worth and value to them as a company - I think you and Jordan are two very special young men. ?
Much appreciation, Claire .L.”
Banks
“We have just recently moved to this branch. The atmosphere Michelle, Justin and all of the staff have been fantastic with us. I’m a very proud first Ontario member. Thank you”