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December 2024 by Darrell Fields
I am sharing my husband's experience on his behalf. As his wife, I feel very strongly in recognizing those who make a difference, in our community.
We want to commend, Tony, Pharmacist/Owner of Guardian Pharmacy, on his exceptional dedication in consistently providing his patrons extraordinary attention and compassion, when dealing with prescriptions and health insurance provider challenges.
With every visit, you are greeted with a welcoming smile, and a genuine concern in resolving any concerns requiring attention. Tony is patient when providing information regarding a new prescription, and/or discussing interactions with medications, as well as validating one’s uneasiness with possible side effects with new medications.
More recently, Tony’s wealth of knowledge was paramount in providing documentation to my husband’s insurance provider. Tony’s assistance enabled us to obtain crucial information, which resulted in continuing coverage for my husband. Furthermore, he reassured us of the standard practice by which insurance providers had to adhere. Tony was able to relieve my frustrations, and encouraged us to reach out, in the event my husband was in need of any immediate medications. He alleviated any anxiety surrounding coverage of prescriptions, while my husband’s coverage was being renewed.
Tony, and Guardian Pharmacy, continues to be an important resource for our city of Cornwall. I am truly grateful for the honesty and care in which Tony, and his pharmacy, extends to all of us. Thank you, Tony !
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December 2024 by Cheery Fields
I want to shine the spotlight on one of Guardian’s pharmacists, Monica. On two separate occasions, Monica was crucial in the clarification of my husband’s medications, and providing assistance with the resolution of my husband’s prescription coverage.
Our first interaction with Monica, was regarding clarification on my husband’s, broncho inhalers, anticholinergics, and corticosteriods medications. Over the course of several visits to specialists, my husband’s medications were either duplicated (i.e. too steroids administered simultaneously), or required to be discontinued. Monica contacted the various physicians and nurse practitioners, in an effort to prevent and eliminate possible complications. She was able to assist us navigate through the changes smoothly.
More recently, Monica was extremely instrumental in providing, once again, knowledge surrounding medical coverage between two different providers. Monica was patient and empathetic towards my frustration with one of my husband’s medical coverage providers. Monica was able to detail protocol, with regard to which provider took priority to cover prescriptions. Furthermore, she was kind enough to allow me to provide her contact information to one of the providers, for the sake of expediency.
Monica has consistently taken her time to reassure those who patron Guardian Pharmacy with any inquiries. Her calm demeanor and empathy is truly outstanding. We are so very grateful and appreciative to be able to reach out to her, during stressful and frustrating situations. Monica is a huge asset as part of the team at Guardian Pharmacy on Sydney Street. Thank you so much, Monica !
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June 2024 by N BOYER
The pharmacist was very helpful he took the time to make sure I understood my new medication
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November 2023 by Randy Gordon
I recently moved to Cornwall and needed a prescription filled The owner Tony was fast and efficient with transferring my information and renewing my script. I called the pharmacy to scheduled a flu shot,and an actual person answered the phone(wow) This pharmacy reminds me of good old fashion service I would highly recommend
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August 2023 by Original Gamestir
I can't say enough about the staff and customer service at this location . Great staff and unbeatable service with there online doctor and pharmacy team. Thank you for the excellent service . Vary professional and friendly. Hats off to you professionals . Fast and reliable .
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May 2023 by Tyler Clark
I had my prescriptions through Guardian pharmacy in New Brunswick and I was very happy with the service that they gave me after moving to Ontario in 2017 I was a bit disappointed to see that there wasn't a Guardian pharmacy here in Cornwall.I was so thankful to drive by this pharmacy one day and saw that it was open. The staff is extremely friendly I have had no issues. We ended up getting are vaccines here, the customer service was 20 times better than the big box pharmacies close by.
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March 2023 by Shirley Eadie
Looking for a great pharmacy…..THIS THE ONE….the pharmacists Tony and the new addition of Monica are both caring, friendly and very professional at all times. This pharmacy goes above and beyond to answer and meet your pharmaceutical needs.
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March 2023 by Boshra Mikhail
Amazing Service and Super talented pharmacists. Very convenient and new service added walk in telemedicine clinic , you can see Dr.on Camera if you need prescription renewal or if you don’t have a doctor. Can’t ask for more.
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July 2022 by Sarah Jane Watson
Tony is the best, we're so glad we transferred our business to him! He knows our entire family and genuinely cares about our health and medications. Rx turnover rates are unbeatable. I recommend this location to everyone!
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July 2022 by Catherine Wheaton
Couldn’t be happier. The service is second to none. I appreciate the extra effort the pharmacist Tony pays to my needs as well as my requests. Thanks for your wonderful care and professionalism.
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March 2022 by Doug Flewelling
Always good service
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March 2021 by noha noshy
Great service and an amazing pharmacist! Highly recommended!
