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November 2024 by Véronique Bélair
I had such a fantastic shopping experience at Suzy Shier at Tanger, thanks to Anu and the two other amazing women (one of whom was wearing a stunning belt!). Their energy, kindness, and expertise were truly exceptional. They were incredibly helpful, making me feel valued and appreciated throughout my visit.
What stood out the most was their contagious enthusiasm and how genuinely they seemed to enjoy assisting me. They offered thoughtful advice, answered all my questions with patience, and made the whole experience so much fun. It’s rare to encounter such a vibrant and supportive team, and I’m sincerely grateful for the effort they put into ensuring I left happy and satisfied.
Thank you, Anu and team—you turned a regular shopping trip into a memorable outing! Suzy Shier is lucky to have you.?
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November 2024 by Teresa Deleo
Amazing service ! I went in unsure on what to get however Isabela helped me out a lot. She picked out many things for me to try on and helped me choose and suggested how to pair each item perfectly. She is great at her job and made me feel comfortable buying clothes which is something I don’t normally love doing. Gracias Isabela
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October 2024 by Maria Zonni
I am a Suzy Loyalist. I shop at the Cookstown location and never have I ever experienced bad service. Candace and Isabella go over and above, for an example..the website gave me issues and both of them assisted me with my purchase. In addition I bought more than I came in for and are quite the sellers showing me more items of which looked fabulous.
I am a proponent of excellent Customer service..more retailers need to take a page out of Isabella and Candace. Keep up the awesome work.
Regards
Maria
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October 2024 by Hannah Wood
The store manager chloe was so helpful & picked out the best outfit for me. 10/10 also her fit slayed !!! Amazing prices too.
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October 2024 by Mora Attia
This Specific store in Tanger outlet mall in Simcoe county needs to be audited by the company. There was a tag for 40% off on tops, so I started looking and trying couple of tops and when I went to pay the worker told me it was a mistake, she forgot to take the 40% off away from the shelf. I asked to pay what I have seen according to tag and the top price, but she refused and offered me 5% off. She claimed it was a mistake which I understand but I am a customer service worker myself and I know customers are entitled to the price that was tagged to tickets or shelves even if there was a mistake. She also claimed she is the store manger which I doubt that kind of behaviour comes out from a manger.
Another time the cards system was down they didn't bother to tell clients or hang a paper on store door before spending time looking and trying outfits that they accept cash only at this time.
I'm a regular SuzyShier Customer and Le Chateau for more than 12 years and I have never experienced such a rude treatment and such an embarrassment situations from suzy stores before. But this specific one lacks the company and customer services standards.
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September 2024 by Reanna G
Amazing clothing and service. The young lady that helped me, Maylyn, was outstanding!
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September 2024 by Jennifer Saunders
My daughter and I were looking for outfits for a wedding. We had great costumer service with robin. She helped my daughter find the perfect dress!!!! Thanks again definitely will be back.!!!!
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August 2024 by C. J.
I visited your cooks town location a few days ago and i could;nt find my size, one of your associates, Hannah was extremely helpful and kind anf a professional, verry pleasant experience for me
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July 2024 by Alia A
Hannah was absolutely incredible in helping me source a dress I really wanted. She went above and beyond, calling around until she was able to locate one in my size. So grateful, and she had exceptional customer service and so lovely to interact with. Thank you Hannah!
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June 2024 by Fawn Miligan
Came in this weekend and had an amazing experience! Great customer service from Hannah who helped me find everything I was looking for! She is highly knowledgeable about fashion and made me feel so good about my self image! Left feeling confident in my new outfits!
Definitely recommend you go see her!?
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June 2024 by Victoria Pryor
Chloe is a great help, she helped me pick my gala outfit, always ask for Chloe, best fashion taste, wonderful personality, she made me feel special and my authentic self. Thanks Chloe!
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May 2024 by Miriam Shuval
Can't go wrong asking for Hannah :)!
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April 2024 by Justine Weir
Had the best service from the Manager, I believe her name was Chloe, I was looking for business casual attire and she helped me find everything, plus more. Great service all around. Highly recommend.
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April 2024 by Happy
Just wanted to quickly say thanks again to Hannah for helping me out today! Super friendly and amazing customer service ?
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April 2024 by Nikayla Le Blanc
Thank you Hannah for the amazing experience - went in on Sunday to do some spring shopping she helped me with all the proper sizing and helped brainstorm some cute work outfit ideas that I absolutely love ! Thank you for the confidence boost :) excited to wear my new outfits to the office come the nice weather