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October 2024 by Lash Addicts
I have never been so disappointed in the customer service by the store manager Janice, I came in the other day and to overhear the store manager discussing employees in a very negative light, not to mention swearing like a sailor on the floor…. when I had approached Janice for help I politely asked her name then she proceeds to roll her eyes at me when I was just trying to make a friendly conversation and ask for help finding a pair of jeans, needless to say I will never be coming back to this location as JANICE RUINED IT FOR ME
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September 2024 by Reina G
I forgot to ask for the ladies name who greeted me and helped me find my first pair of levis.
She was great helped me find my size and pair, gentlemen at the cash reminded my husband the jeans were to be placed in the dryer. overall great experience.,
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August 2024 by Becca
Had a great experience about a month ago with a lovely lady named Faith who brought me out of my comfort zone and got me into some jeans I would not normally try on. I ended up absolutely loving the way they fit on me and purchased them! Well I ended up spilling my lunch on them recently and have stained them pretty badly. Today, I went to go back in and grab another pair of those jeans… well what an unfortunate trip I had this time around. No one greeted me at the doors or even for the first 15 minutes of me shopping around trying to find those same jeans again. After not having help, I decided to go ask for some to find those jean's, the person helping me could not seem to find them on the floor or in the back room. So I had asked if Faith was around and she was not that day. If we were rating based on employees and who to ask for help, 5 star to Faith! and 0 stars to the rest. This time around the staff seemed very unorganized and more happy to hangout with friends instead of helping customers.
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June 2024 by Marie Mcnally
I was very pleased with my experience shopping at levis store in the tanger outlet mall.
I was greeted at the door by Faith who immediately asked if she could help me find what i was looking for..I had only a vague idea of what i wanted and and she was able to give me ideas and was very helpful.
I walked out of the store having purchased more than I intended to but I'm very happy that I did.
The quality of the product and discounts offered were hard to walk away from.
I will certainly be back as I appreciate a good deal and a friendly ,helpful sales person.
I highly recommend Tanger outlet mall levis store and all if their sales staff but Faith in particular.
She took very good care of me.
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May 2024 by Kevin Picard
Had the best experience at Levi’s at the Cookstown mall yesterday ! Our Sales stylist Maddie greeted us right away and helped me pick out outfits I had no idea would look great on me! Thank you Maddie and highly recommend her for anyone who needs style help as I certainly did!
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May 2024 by Keltie Town
They marked themselves as temporarily closed last weekend so I didn’t come. This weekend they were marked as open but they were not. Frustrated I drove 40 minutes for nothing.
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December 2023 by Chantal McGolrick
I just had a baby a few months ago and have been having a hard time feeling good in any of the clothes I wear. Alannah was amazing at helping me find a few pairs of jeans that I felt confident in and beautiful. She brought me 9 different styles in varying colours and a couple of sizes (her sizing was SPOT on). This isn’t the first time she’s helped me find jeans and surely won’t be the last. Highly recommend this store and the associates that work there.
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November 2023 by Richard Wesley
Excellent service
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November 2023 by Brenda Lu
I visited this store and was not greeted by the associate. No one was helpful and I was willing to purchase a pair of jeans. Left the store with no purchase. Will be taking my business elsewhere.
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July 2023 by Kendra MacDonald
Excellent service and experience.My daughter is petite and finds it hard to find jeans that fit, and the Levi's outlet did not disappoint.
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July 2023 by Kelly Symons
If there were six stars, this store would have earned them. I couldn’t put to words the value of help that I got today. The young lady who helped me start from scratch and leave with two awesome pairs of jeans was FANTASTIC. She found me size, style and colour. She made accurate suggestions, was knowledgeable of their lines and helped me feel confident in my choices. I am one happy customer. Thank you for such top notch help today.
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June 2023 by Neil Tushingham
I had a great experience with Faith at this location - she is pleasant, kind and exceptionally helpful. This is my preferred location to shop. Thank you Faith!
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May 2023 by Kelsie Dionne
A week late but! I absolutely recommend this Levi’s. The customer service is unmatched. I came to this Levi’s to finally get new jeans! I had a baby and my size has changed SO much in the last year I’ve been feeling down and was uneasy about trying on jeans and figuring out my new size. It seemed stressful and I just wanted to avoid it. I’m beyond grateful I came to this Levi’s to get new jeans. I should of gotten her name but I didn’t? But the woman working was EXTREMELY helpful and I appreciate her so much. She ran around the store and found me different styles of jeans in sizes she thought would fit. She helped me find jeans that fit right, looked good and boosted my confidence when learning to love my post partum body. Not only that, while I was trying on jeans she was friendly and played peek-a-boo with my daughter by the change rooms and had my daughter giggling away, which made it easy for me to try jeans on. This may seem silly to some, but as a new mom all of this meant the world and it made my day! I wish I got her name, but I hope she sees this!!!!! You’re an amazing human!
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January 2023 by Daicy张
When I went to this levis shop today,i I met a woman who claimed to be a manager and treated her unfairly. we have 3 peoples She is so ridiculous that we can only buy six pairs of pants. I think it's ridiculous that she told me never to come to this store. There was even another clerk swearing at me. Racial discrimination was very serious, which caused great harm to my body and mind. I will report her to the head office until she is fired! I will report this kind of poor employee to the end.
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November 2022 by Steve Pellegrino
Levi's at Tanger in Cookstown has exceptional customer service. My family and I get our jeans from here and all the staff is very helpful and kind. I've often dealt with Alannah who is very knowledgeable and helpful. Definitely recommend this location for excellent quality jeans!
